HG
Technical Support (m/f/d) Electrical Engineering
full-time•Blieskastel
About this role
Why join the Sales department?
Our Sales team stands for expertise, team spirit, and innovation. Whether in inside or field sales, we work with true doers and specialists who are passionate about Electrical Engineering and driven by the ambition to find the best solution for our customers. What sets us apart? Strong collaboration and open, equal dialogue. In our Sales organization, it is not just about the next deal – it is about building long-term partnerships, developing innovative solutions, and achieving success together.
In your role as a Technical Support (m/f/d) Electrical Engineering you will report to the Sales Export & Trade Partners Senior Manager in the Sales department based in Blieskastel for a permanent contract.
As a Technical Support (m/f/d) Electrical Engineering you will be responsible to provide pre and/or post sales services and technical support to customers and sales force. You will act as a liaison between customers/distributors and Sales Representatives to resolve issues and facilitate sales.
Your mission
- Answer technical questions regarding product features, functions, and applications
- Prepare and plan project tenders for energy distribution systems using suitable planning tools
- Process project price inquiries, translate the technical product specifications to Hager references if necessary, and create a bill of materials for price calculation
- Conduct product and competitive analysis to help the sales team better identify products or product families to expand and improve the HU portfolio
- Support Sales Representatives in preparing bills of materials for MDB projects in Hungary, price calculations, and special price offers for projects
- Exchange with internal departments and, if necessary, external service providers
- Manage technical complaints regarding products at headquarters (TP technic)
- Review technical documentation in Hungarian
Your profile
- Bachelor degree, preferred higher (electrical or related) and professional experience with engery distribution systems up to 1 600A
- Knowledge of AutoCAD and/or similar program such as HagerCAD will be an advantage
- Preferably good knowledge of Hager products especially in Energy Distribution environment
- Ability to analyze and solve complex electrotechnical problems and find practical solutions
- Strong communication skills for clear and understandable communication with colleagues, superiors and other departments
- Independent working style while adhering to safety and quality standards
- Pragmatic, technically curious and attention to details
- Fluent language skills in all three languages: English (B2), German (B2) and Hungarian (B2)
What we offer?
- Personalized onboarding experience program designed to make your first days smooth
- Opportunities to learn and grow through Hager Group's awarded Hi University.
- Internal career opportunities, over 25% of our recruitments are through internal mobility
- Flexible and friendly multicultural environment
- Individual and independent work in close collaboration with an international team
- Transparent and loyal team collaboration
- Fair salary
What are the recruitment stages?
- Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.
- You will be invited for a first interview with the hiring manager & the recruiter
- A second Interview will be then organized with the N+2 & the HR manager
Our success relies on collective energy. Apply now and power up your future with us!
What you'll do
- Provide pre and post sales services and technical support to customers and sales force. Act as a liaison between customers/distributors and Sales Representatives to resolve issues and facilitate sales.
About Hager Group
Hager is shaping the future of the electrical world by empowering customers, communities, employees, and partners with innovative technologies for a more digital and energy-sufficient future. As a global industrial technology leader, we bring world-leading expertise in electrification, automation, and digitization to residential, commercial, and industrial buildings. Founded in 1955 in Germany, we seamlessly integrate AI-enabled IoT solutions with products, systems, and analytics to drive profitable growth for our customers globally through 23 factories. With an ecosystem of 13,000 colleagues, our offers are distributed in over 100 countries, ensuring proximity and a unique experience for our customers and stakeholders. Embracing diversity and inclusion in all aspects, we are guided by our meaningful purpose of creating a sustainable future for all.
Ready to join Hager Group?
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Frequently Asked Questions
What does a Technical Support (m/f/d) Electrical Engineering do at Hager Group?
As a Technical Support (m/f/d) Electrical Engineering at Hager Group, you will: provide pre and post sales services and technical support to customers and sales force. Act as a liaison between customers/distributors and Sales Representatives to resolve issues and facilitate sales..
Is the Technical Support (m/f/d) Electrical Engineering position at Hager Group remote?
The Technical Support (m/f/d) Electrical Engineering position at Hager Group is based in Blieskastel, Saarland, Germany. Contact the company through Clera for specific work arrangement details.
How do I apply for the Technical Support (m/f/d) Electrical Engineering position at Hager Group?
You can apply for the Technical Support (m/f/d) Electrical Engineering position at Hager Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.