Principal Clinical Specialist, Interventional Cardiology (Buffalo/Rochester, NY)

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Job Details

Job Summary

The Principal Clinical Specialist will work with the Regional Sales Director and Account Manager within a defined geographic area to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how company products can help them achieve their goals and meet patient/client needs. By providing case coverage, the Principal Clinical Specialist will contribute to achieving projected sales goals, Company objectives, and increasing sales revenue. The Principal Clinical Specialist works closely with Interventional Cardiologists and Cardiothoracic Surgeons to drive procedural and practice success in Structural Heart and Interventional procedures. As the highest level of Clinical Specialist, the Principal Clinical Specialist serves as the regional clinical expert for team training as well as clinical and technical trouble shooting.

Essential Duties: 

• Collaborates with the Account Manager to provide good case coverage and clinical outcomes for patients.
• Provides clinical expertise for Structural Heart implanting centers to provide technical support in accordance with the instructions for use and best practices to facilitate procedural consistency and best clinical outcomes.
• Provide and assist in education and training activities with physicians, hospital support staff, and Haemonetics personnel.
• Stay abreast of and communicate clinical data regarding Haemonetics portfolio of products.
• Provides team training and acts as regional resource for clinical and technical trouble shooting.
• Provide support on questions regarding device suitability and provide comprehensive technical support including knowledge of imaging modalities, EKG, blood pressure, hemodynamic waveforms, and ancillary procedural solutions.
• Develop and maintain comprehensive clinical and technical product knowledge. Recognize and understand competitive products, industry trends, and Haemonetics portfolio.
• Oversee local customer education and training activities including coordination and set up of programs, procedural troubleshooting, and coordination and facilitation of staff in-services.
• Identify, establish, and maintain productive working relationships with key decision makers, customers and their staff, and administrative staff, etc.
• Serves as the primary resource for clinical support in the areas of coverage, troubleshooting and in-service education for company products.
• Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion.
• Meets with existing and potential customers to identify their clinical needs, goals and constraints related to patient care and provide creative and feasible solutions using company products.
• Collaborates and communicates account and other requested information to the local Account Manager on a daily basis.
• Share insights on competitive products or on account issues, opportunities with appropriate TM or CS. Educates the customer on the merits and proper clinical usage of company products.
• Supports the RSD in the creation and dissemination of educational content for the internal team.
• Case support and coverage of the most complex cases that require a higher level of clinical expertise.
• Facilitates clinical education of team and may participate in new employee training in lieu of no RCS.
• Strategic partner to the TM (Knowledgeable local territory landscape players and dynamics as the TM, understands approvals processes, account access, decision makers, etc.)
• Participate and partners in discussions for business planning and forecasts (Sales Teams).
• Widely considered a clinical expert within region and beyond and may be considered for inclusion in Clinical Advisory Council.
• Support monitoring of product inventory levels.
• Other duties as assigned

Supervisory Responsibilities: None

Qualifications

Education

• Bachelors of Arts or Science (Required)
• Medical training (RT, RCIS, Surgical tech, RN, NP, or first assistant) required

Experience:

• 5+ years Strong clinical orientation, experience with products for use in interventional and structural cardiology.
  Extensive experience in the cath lab environment or as a scrub nurse/tech for Structural Heart procedures
• 3+ years Medical device experience in structural heart in commercial role.
• 4 + years Haemonetics experience.

Skills: 

• Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types.
• Ability to persuasively communicate and tailor the Vascular Closure Value Proposition.
• Analytical with financial acumen (understanding of how our products performance and data impacts a health system's bottom line).
• Ability to maintain a good working relationship while dealing with sensitive and confidential matters.
• Excellent verbal and written communication skills.
• Attention to detail to maintain records and process reports.
• A thorough knowledge of the medical device market, products, and territory's customer base.
• Emotional intelligence to manage their schedule effectively and efficiently.
• Previous industry experience preferably in the Cardiovascular space calling on Interventional Cardiologists, Vascular
• Surgeons, Interventional Radiologists, administrators, and clinical staff members.
• Previous experience with vessel closure is preferred.
• Previous experience providing clinical education and training to staff members is preferred.
• Values Teamwork and collaboration internally and externally with customers.
• Knowledge of MS office systems.

Physical Demands: 

• Sitting; remaining in a seated position
• Standing; walking; reaching with hands and arms; and stooping, kneeling, crouching, or crawling.
• Lifting/moving up to 10 pounds.
• Keyboarding; entering text or data into a computer or other machine by means of a keyboard.
• Exposure to blood

Travel Expectations

Regular Domestic: 25-50%

EEO Policy Statement

Pay Transparency:

The base pay actually offered to the successful candidate will take into account, without limitation, the candidate’s location, education, job-knowledge, skills, and experience in prior relevant roles. Incentives may also be provided as part of Haemonetics’ employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role.

In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, “flexible time off” for salaried employees and, for hourly employees, accrual of three to five weeks’ vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.

Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m. – 5 p.m. ET or email [email protected].

The base salary range for this role is: