HB
CDF Operations Lead (7am to 3pm)
full-time•Lebanon
About this role
SUMMARY: Coordinates and supports daily operations within the Customer Direct Fulfillment area to ensure high accuracy, timely execution, and achievement of production goals for all customer orders and internal projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assist Manager in maintaining the Customer Direct Fulfillment area from start to finish of daily operation.
- Ensure accuracy in all orders.
- Assist manager in meeting all shipping and internal production schedules ensuring timely completion.
- Distribute daily work assignments in accordance with established procedures and management direction.
- Monitor daily workflow and productivity, system performance and provide updates and feedback to manager.
- Communicate all projected delays, staffing changes, and job assignments to management in a timely manner.
- Train new hires and temporary employees as required.
- Support and assist manager with employee feedback.
- Assist with tracking, maintaining, and documenting inventory and supplies required for daily operations.
- Provide support in other operational areas based on business need.
- Perform other duties as assigned by management.
ADDITIONAL DUTIES AND RESPONSIBILITIES: As assigned.
SUPERVISORY RESPONSIBILITIES: Customer Direct Fulfillment Employees
QUALIFICATION REQUIREMENTS:
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
SKILLS REQUIRED:
- Proficient in creating and maintaining reports using Microsoft Office products;
- Demonstrated record of high productivity and strong work performance;
- Reliable attendance and punctuality;
- Ability to work effectively in a team-oriented environment;
- Strong multitasking and organizational abilities;
- Effective oral and written communication skills;
- Ability to safely operate a counterbalance forklift;
- Ability to lift up to 50 pounds;
- Strong leadership, delegation, documentation, and communication skills;
- Ability to learn and effectively use a Warehouse Management System (WMS);
- Familiarity with Radio Frequency (RF) systems preferred;
- Willingness and ability to work overtime during peak periods or when operational issues arise.
EDUCATION AND EXPERIENCE: Equivalent to a high school diploma required; 2-4 years of warehouse experience preferred.
Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
What you'll do
- The CDF Operations Lead coordinates daily operations in the Customer Direct Fulfillment area, ensuring accuracy and timely execution of orders. They assist the manager in maintaining workflow, training new hires, and monitoring productivity.
About Hachette Book Group
Hachette Book Group (HBG) is a leading U.S. trade publisher dedicated to making it easy for everyone to discover new worlds of ideas, learning, entertainment, and opportunity. As part of Hachette Livre, the world’s third-largest trade and educational publisher, HBG is home to dozens of esteemed imprints including Little, Brown and Company, Little, Brown and Company for Young Readers, Grand Central Publishing, Orbit, Basic Books Group, and Workman Publishing. We publish across all formats and genres including fiction, nonfiction, cookbooks and books for young readers—as well as audiobooks, puzzles, games, stationary, calendars, and other book-related products that inspire and engage readers of all ages.
We provide custom distribution, fulfillment, and sales services to other publishers. HBG is headquartered in New York City, with additional offices in Boston, MA; Lebanon, IN; Nashville, TN; Boulder, CO; North Adams, MA; Berkeley, CA; Philadelphia, PA; Portland, OR; and Chapel Hill NC. Hachette Book Group Canada, our marketing and publicity company, is based in Toronto.
HBG’s mission is guided by four strategic pillars: Understanding Consumers, Changing the Story, Owner Mentality, and Growth Mindset. These values shape how we publish, how we operate, and how we support our authors, employees, and readers. We’re committed to publishing content that resonates and fostering a culture of equity, inclusion, and belonging; for our staff, authors, and partners alike. Our DEI efforts include employee resource groups, inclusive hiring practices, and publishing programs that amplify historically underrepresented voices.
We’re proud to offer a dynamic and collaborative workplace where creativity is values, innovation is encouraged, and every team member plays a role in shaping the future of publishing.
Visit hachettebookgroup.com to learn more and follow HBG on Facebook, Instagram, LinkedIn, Threads, TikTok, X.com, Pinterest, and YouTube.
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Frequently Asked Questions
What does a CDF Operations Lead (7am to 3pm) do at Hachette Book Group?
As a CDF Operations Lead (7am to 3pm) at Hachette Book Group, you will: the CDF Operations Lead coordinates daily operations in the Customer Direct Fulfillment area, ensuring accuracy and timely execution of orders. They assist the manager in maintaining workflow, training new hires, and monitoring productivity..
Is the CDF Operations Lead (7am to 3pm) position at Hachette Book Group remote?
The CDF Operations Lead (7am to 3pm) position at Hachette Book Group is based in Lebanon, Indiana, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the CDF Operations Lead (7am to 3pm) position at Hachette Book Group?
You can apply for the CDF Operations Lead (7am to 3pm) position at Hachette Book Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.