About this role
Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.
Scheduled Weekly Hours:
40Join Gundersen Health System as a Patient Liaison for Behavioral Health in La Crosse!
Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison in our vision services, you’ll be the welcoming face and steady support for patients throughout their healthcare journey—making every interaction count.
What's Available:
1.0 FTE (40 hours/week)
Shift: Monday-Friday with limited weekends
Hours: 8:00am-5:00pm
Location: La Crosse with occasional travel to Onalaska
What you will do:
Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient
Provide top-tier customer service through phone, in-person, and digital interactions
Collaborate with providers, medical staff, and leadership to support patient care and clinic flow
Be a key part of a team that values empathy, efficiency, and excellence
What you will get:
Starting pay of $17.54/hour with increase based on experience!
Support to grow in your career with access to our Career Development Center and Tuition Investment Program
Top-rated retirement plan and healthcare benefits
Departmental leadership that supports you as you do your best work.
Work/Life balance to love what you do and where you live.
What you need:
High School Diploma or equivalency
Certified Patient Service Specialist (CPSS) within 18 months of hire date.
1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.
If you need assistance with any portion of the application or have questions about the position, please contact [email protected] or call 608-775-0267.
We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.
Equal Opportunity Employer
Other facts
About Gundersen Health System
We united with Bellin Health in 2022 to form Emplify Health. We are a not-for-profit, patient-centered healthcare network with headquarters in Green Bay and La Crosse, Wis. We deliver primary, specialty and emergency care in 11 hospitals and more than 100 clinics in Wisconsin, Minnesota, Iowa and Michigan’s Upper Peninsula.
Here, we amplify empathy.
In every interaction, you'll feel our relentless commitment to healthy people and thriving communities.
What you'll do
- As a Patient Liaison, you will create exceptional first and last impressions for patients and provide top-tier customer service through various interactions. You will collaborate with medical staff and leadership to support patient care and clinic flow.
Ready to join Gundersen Health System?
Take the next step in your career journey