Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

Help patients from anywhere – Join our Primary Care Team as a Medical Assistant supporting the Refill Center!

Are you looking for a role with an administrative focus that still allows you to make a direct impact on patient lives? If you prefer connecting through technology rather than traditional clinic floor work, this is your opportunity to shine behind the scenes in an Emplify Health clinic while supporting quality care.

What is available:

• 1.0 FTE, 40 hours per week
• Monday – Friday, 8 hour shifts between 7:30 AM and 4:30 PM
• No weekend or holiday hours required
• All patient interactions are virtual via phone and secure MyChart messaging – ideal for those who thrive in a tech-forward healthcare environment
• This position supports Primary Care medication refills and is based at one of the following clinic locations: La Crosse, Onalaska, Prairie du Chien, Sparta, Tomah, or Viroqua

What you will do:

• Provide LOVE + MEDICINE to our patients by delivering compassionate, attentive support during medication refill processing, ensuring a positive experience without face-to-face interaction
• Review and process medication refill requests submitted by patients or pharmacies
• Update patient information in charting systems
• Collaborate with a team of providers, medical professionals, and managers dedicated to supporting your success and the health journeys of our patients

What you need:

• Graduate of a Medical Assistant program, Practical Nursing program or Vocational Nurse program or have completed education to be eligible for NCLEX-PN OR  High School Diploma or equivalency and attained a Medical Assistant Certification 
• BLS for healthcare workers

What you will get:

• Starting pay of $19.49 hour + more for experience!
• A work environment that supports you personally and professionally, and a work culture where you are valued and appreciated
• Comprehensive & Generous Benefits Package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
• Substantial Retirement Contribution (401k & Base Contribution)
• Work/Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Support for your career growth through Professional Development Opportunities, our Tuition Reimbursement Program, and the Career Development Center
• Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact [email protected] or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer