People Operations Coordinator

<div class="content-intro"><p><span style="font-weight: 400;">GumGum is the contextual-first technology leader transforming digital advertising with AI-powered, non-invasive data and media solutions. We champion effective advertising that uplifts and respects consumers. Our proprietary Contextual, Attention, and Creative solutions create the perfect match between a brand and a consumer in the right moment and mindset. Founded in 2008, GumGum is headquartered in Santa Monica, California, and operates in 19+ markets.<br><br></span><span>To be a part of this next phase of digital advertising that prioritizes data privacy, please visit </span><a href="http://www.gumgum.com/careers"><span>www.gumgum.com/careers</span></a></p></div><p>The People Operations Coordinator is an entry-level role designed to support business-critical processes within GumGum’s People (HR) team. This position acts as the first point of contact for employees and assists with the operations function, including HRIS administration, reporting, and the full employee lifecycle.</p> <p>This role is an excellent opportunity for a detail-oriented individual looking to start their career in Human Resources, contributing to data integrity and the scaling of our people strategy.</p> <p><strong>What You'll Achieve</strong></p> <ul> <li> <p><strong>HRIS (ADP &amp; ChartHop), Reporting &amp; Data Management</strong></p> <ul> <li>Process employee data changes in ADP HRIS and ChartHop Workforce Management systems, ensuring accuracy and compliance.</li> <li>Support the team in researching and resolving basic data discrepancies.</li> <li>Participate in regular data audits to ensure systems and processes are accurate.</li> <li>Maintain accurate people data in digital employee files for lifecycle changes (new hires, transfers, promotions, and separations).</li> <li>Coordinate as necessary with partner teams, Finance and Payroll, to answer any data questions or provide support.</li> </ul> <p>&nbsp;</p> </li> <li> <p><strong>People Operations Support</strong></p> <ul> <li>Serve as the main point of contact for employee inquiries, monitoring the People Services inbox to resolve matters in a timely and empathetic manner.</li> <li>Complete employment verification requests with confidentiality.</li> <li>Assist in updating PeopleOps-related forms, templates, and user guides.</li> <li>Prepare basic correspondence, such as letters and memos, as requested.</li> <li>Prepare documents and manage employee files as appropriate.</li> </ul> <p>&nbsp;</p> </li> <li> <p><strong>Employee Changes, Onboarding &amp; Separations</strong></p> <ul> <li>Support full employee lifecycle processes (onboarding, promotions/role changes, and offboarding).</li> <li>Assist with new hire file creation, including I-9 form maintenance and collecting new hire paperwork.</li> <li>Help track workflows related to employee changes.</li> </ul> <p>Serve as back-up for Talent Acquisition operational support such as interview scheduling, drafting of employment offers &amp; agreements, and updating our Greehouse ATS and job postings.</p> </li> </ul> <p><strong>Skills You'll Bring</strong></p> <ul> <li>0–2 years of experience in an administrative or office support role (internship experience in HR is a plus).</li> <li>Interest in Human Resources and People Operations.</li> <li>Detail-Oriented: Extreme attention to detail and strong organizational skills are a must.</li> <li>Communication: Strong verbal and written communication skills with the ability to interact professionally at all levels.</li> <li>Tech-Savvy: Proficiency in Google Applications (Sheets, Slides, Docs) is highly preferred; familiarity with HRIS systems (like ADP or ChartHop) is a bonus.</li> <li>Resourceful: Able to follow instructions, ask questions when needed, and research potential solutions.</li> <li>Service Mindset: Possesses a client service approach and a strong sense of accountability.</li> </ul> <p><strong data-stringify-type="bold">What We Offer</strong></p> <p>At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness. The reasonable estimated base pay range for this role is from<strong data-stringify-type="bold"><em data-stringify-type="italic"> ($57,000 </em></strong><strong data-stringify-type="bold">- <em>$65,000</em></strong><strong data-stringify-type="bold"><em data-stringify-type="italic">) annually.</em></strong>&nbsp; The actual amount may be higher or lower. Individual compensation will vary based on factors including, but not limited to, relevant qualifications, work location, and labor market conditions.</p> <p>The total rewards package offered also includes an employer-matched 401(k) retirement plan. Your recruiter can share more specifics during the hiring process. Learn more about our U.S. benefits &amp; perks package at <a href="https://gumgum.com/benefits">gumgum.com/benefits</a>.</p><div class="content-conclusion"><p><span style="color: rgb(126, 140, 141);"><strong>Awards</strong></span></p> <ul> <li style="color: rgb(126, 140, 141);"><span style="color: rgb(126, 140, 141);">Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards</span></li> <li style="color: rgb(126, 140, 141);"><span style="font-weight: 400; color: rgb(126, 140, 141);"><span class="im">2024 Winner of 7 BuiltIn Awards on a national, regional, and remote scale - including Remote Best Places to Work at #25 and Best Midsize Places to Work in Los Angeles, CA at #9</span></span></li> <li style="font-weight: 400; color: rgb(126, 140, 141);"><span style="font-weight: 400; color: rgb(126, 140, 141);"><span class="im">Ad Exchanger Programmatic Power Player 2022 and 2021</span></span></li> <li style="font-weight: 400; color: rgb(126, 140, 141);"><span style="font-weight: 400; color: rgb(126, 140, 141);">CTO&nbsp; Hero Award of OTT.X 2023</span></li> <li style="font-weight: 400; color: rgb(126, 140, 141);"><span style="font-weight: 400; color: rgb(126, 140, 141);"><span class="im">Digiday Media Awards Europe finalist 2022 and 2021</span></span></li> <li style="font-weight: 400; color: rgb(126, 140, 141);"><span style="font-weight: 400; color: rgb(126, 140, 141);">Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers</span></li> <li style="font-weight: 400; color: rgb(126, 140, 141);"><span style="font-weight: 400; color: rgb(126, 140, 141);"><span class="im">Gold Award at the IAB Mixx Awards in Belgium in the “Best Use of Advertising Technology” category </span></span></li> <li style="font-weight: 400; color: rgb(126, 140, 141);"><span style="font-weight: 400; color: rgb(126, 140, 141);"><span class="im">The Drum Award Digital Advertising: Game-changing Technology for Domino's case study</span></span></li> </ul> <p><span style="color: rgb(126, 140, 141);"><em><span style="font-weight: 400;">GumGum is proud to be an equal opportunity employer. At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation.&nbsp;</span></em></span></p> <p><span style="color: rgb(126, 140, 141);"><em><span style="font-weight: 400;">Learn more about our DEIB programming at <a href="gumgum.com/deib">gumgum.com/deib</a></span></em></span></p> <p><span style="color: rgb(126, 140, 141);"><strong>Follow us on our socials...</strong></span></p> <p><span style="color: rgb(126, 140, 141);">Instagram: @gumgum &amp; @dogsofgumgum</span><br><span style="color: rgb(126, 140, 141);">LinkedIn: GumGum</span><br><span style="color: rgb(126, 140, 141);">Tweet us: @gumgum</span><br><span style="color: rgb(126, 140, 141);">Facebook: GumGum</span></p></div>