Service Manager - Repairs

About the role

The repairs and maintenance teams at The Guinness Partnership are critical to our success. They provide day-to-day responsive repairs to our residents as well as the refurbishment of empty homes.

We have a new opportunity for a Service Manager to join the Guinness Property Responsive Repairs Team. 

This is a full time, permanent role based in the Greater Manchester region. Reporting to the Repairs Delivery Manager, the Service Manager will support, develop and manage an area-based team of trade operatives, to ensure that our residents receive a quality and professional service. 

You will spend time visiting properties within your area, as well as spending time in the Oldham office, with the option to spend 1-2 days working from home.

What we are looking for

You’ll not only have experience of managing, leading and developing operational teams, but you’ll also have up-to-date knowledge of building construction, repairs and safety legislation, with experience in a trade and the associated NVQ/C&G qualifications. 

A company van will be provided for work use therefore a full UK driving licence is required and a van will be provided.  

You’ll also be able to demonstrate

Essential:

• Experience of motivating, managing and performance managing operational teams.
• Up to date knowledge of housing sector best practice and relevant legislation.
• Knowledge and experience of sub-contractor management.
• Experience of successfully delivering an excellent customer focussed repair service.
• Experience of repairs management information systems.
• Excellent oral and written communications.
•  

Essential qualifications

• Relevant Technical qualification – trade NVQ level 3 or equivalent.
• NVQ III First Line Management

This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

To apply:

If you’re interested in this role, please apply with your CV and cover letter.

ServiceManagerResponsive.pdf

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