Summary

Job Description

As a Senior TPgM, you will operate at the intersection of customer success, engineering, product, and operations—navigating ambiguity, aligning cross-functional stakeholders, and driving programs from inception through delivery. You will regularly engage with Guidewire leadership, presenting program insights, progress, and recommendations. This role requires clarity in communication and the ability to influence without authority.  Serving as a trusted leader who can connect the dots across teams and ensure timely, high-quality outcomes. This is a high-visibility role best suited for someone who thrives in fast-paced environments, has a strong technical background, and demonstrates exceptional communication, leadership, and execution skills.

Responsibilities

• Lead the end-to-end execution of highly complex, cross-functional technical programs that drive customer-critical outcomes for Guidewire.

• Develop comprehensive program plans, including timelines, milestones, scope, resource allocation, and dependencies, ensuring clear accountability and alignment across stakeholders.

• Partner closely with Engineering, Customer Success, and other internal teams to drive seamless execution and cross-functional collaboration.

• Serve as the primary point of contact for program communications, delivering clear, concise, and timely updates on status, milestones, risks, and dependencies to senior leadership and key stakeholders.

• Establish and track key performance indicators (KPIs) and metrics to monitor project health, proactively identifying and resolving issues to ensure on-time and high-quality delivery.

• Collaborate with technical leads to assess and manage risks, develop mitigation plans, and adjust execution strategies as needed throughout the project lifecycle.

• Facilitate key program meetings such as planning sessions, workshops, and reviews, and ensure Guidewire best practices in program management are consistently applied.

• Own the creation and maintenance of program documentation including plans, status updates, risk registers, and lessons learned to promote transparency, alignment, and continuous improvement.

• Maintain organizational and strategic awareness to ensure program alignment with company goals; adapt approaches based on changing business needs and context.

• Contribute to the maturity and effectiveness of the Program Management Organization by evaluating and improving processes, implementing best practices, and driving operational excellence.

• Stay current on industry trends, tools, and technologies to help Guidewire remain competitive and forward-thinking.

• Demonstrate a growth mindset and openness to feedback, fostering a culture of continuous improvement and excellence.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

Qualifications

• 7-10 years of experience managing complex, cross-functional software development or cloud infrastructure programs in a fast-paced, enterprise environment

• Professional Program/Project Management certifications a plus

• Experience leading programs using Cloud Technologies and understands agile tools and concepts

• Excellent communication and interpersonal skills with proven negotiation skills and a strong ability to navigate executive levels of an organization.

• Familiarity with Jira, Confluence, Monday, Aha, or other project tracking and reporting tools is a plus.

• Nice to have: Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree is a plus

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.