Summary
About this role
Job Family:
Technology Consulting
Travel Required:
Clearance Required:
We are seeking a highly experienced SAP ERP (ECC & S/4HANA) Subject Matter Expert (SME) to provide production support for a DOD client operating within the Navy ERP environment. The ideal candidate will possess deep functional knowledge across multiple SAP functional modules and bring extensive insight into Navy-specific business processes and system configurations.
Provide Tier 2 support for SAP ECC modules, including FI, CO, FM, MM, SD, PM, PS, HR, and others as deployed in Navy ERP.
Troubleshoot and resolve complex production issues, working closely with end users, Tier 1 support, and Tier 3 technical teams.
Analyze system behavior and recommend functional solutions aligned with Navy ERP standards and SAP public sector best practices.
Collaborate with cross-functional teams to support enhancements, testing, and deployment activities.
Document resolutions, create knowledge base articles, and contribute to the continuous improvement of support processes.
Serve as a trusted advisor to the client, offering insights into Navy ERP operations, data flows, and compliance requirements to prepare for the S/4HANA transition.
What You Will Need:
Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain an approved adjudication of clearance prior to onboarding with Guidehouse.
A bachelor's degree is required. An additional four (4) years of relevant experience may be substituted for the Bachelor's degree.
Minimum FIVE (5) years of hands-on experience supporting SAP sustainment for DoD or federal agencies in their ERP programs. A recognized expert with demonstrated experience in SAP production support and client advisory, particularly for organizations transitioning from SAP ECC to S/4HANA. Serves as a subject matter expert in one or more of the following areas:
Strong understanding of Navy (NAVAIR) business operations, financial processes, procurement, warehouse management, and SAP configuration standards.
Familiarity with Navy-specific logistics and supply chain operations, including aviation maintenance and depot-level support.
Expertise in Navy ERP systems requirements, operational needs, test and evaluation, and training.
Cross-functional SAP ECC and S/4HANA support, including FICO, MM, SD, IM, PM, PS, HR, EWM, and SCM processes.
Proven experience in SAP production support, including issue triage, root cause analysis, and resolution.
Excellent communication skills and the ability to work in a fast-paced, mission-critical environment.
Active or eligible DoD security clearance preferred.
What Would Be Nice To Have:
Familiarity with the transition planning from ECC to S/4HANA migration strategies.
Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred.
Understanding of DoD financial audit readiness and compliance requirements.
SAP, SAFe Agile, ITIL, or relevant certification(s)
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Other facts
About Guidehouse
Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future.
What you'll do
- Provide Tier 2 support for SAP ECC modules and troubleshoot complex production issues. Collaborate with cross-functional teams to support enhancements, testing, and deployment activities.
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