Product Manager (Integrations)

Department: Industry Managed Solutions (IMS)

Employment Type: Permanent - Full Time

Location: Toronto, ON

Description

Key Responsibilities

• Defines and evolves GS1 Canada’s integration vision, strategy, and strategic roadmaps, ensuring alignment with business stakeholders, technology partners, global standards (e.g., GDSN), and enterprise systems used by subscribers.
• Oversees the definition, development, and ongoing evolution of subscriber-facing APIs and other integrations.
•  Assists Industry Managed Solutions and Finance teams in establishing product pricing proposals to meet financial targets.
•  Supports Industry Marketing in developing go-to-marketing plans, including core positioning and messaging for assigned products.
• Defines, reviews, and an,alyses key results and performance metrics (such as adoption, performance, satisfaction, and time-to-value) to ensure successful outcomes.
• Partners with Account Management teams and key subscribers to elicit feedback, collaborate on pilot or launch projects, and support new subscriber acquisition.
• Acts as the subject matter expert on new trends and opportunities, through research, analysis, and market insights monitoring.
• Develops and articulates, for an executive audience, business cases, project(s) scope, product definition, including benefits, features and benefits, business rationale, and financial projections.
• Manages complex stakeholder relationships, both internally and externally, ensuring all industry partners and stakeholders are appropriately engaged and updated on all relevant product plans.
• Collaborates with third-party vendors and internal technical teams to ensure seamless integration with PIM, ERP, and e-commerce platforms. 
• Owns the end-to-end lifecycle of integration products, from market analysis and ideation, through development and delivery, to support transitions and end-of-life. 

Skills, Knowledge & Expertise

• Bachelor’s degree in computer science or engineering (MBA an asset).
• 5+ years of software product management experience, ideally managing APIs as a product in a B2B environment, including innovation and market research.
• Strong working knowledge of web and data synchronization technologies (e.g., REST, GraphQL, GDSN, EDI, etc.).
• Strong analytical and problem-solving skills, with a passion for good API design.
•  Natural technical/business curiosity and a willingness to get into the details of a solution to own the experience as the business prime.
• Fluency with building effective business cases and articulating succinct business rationale to an executive audience, including financial projections.
•  A customer-first orientation and a history of proactively going above and beyond for users.
• Adaptable with a track record of balancing immediate needs with long-term priorities.
• Excellent communication skills to be able to influence peers and executives, as well as external partners.
• Ability to lead in a complex, fast-paced environment.