GT
Specialist II, Credentialing Operations
full-time•$0k - $0k
About this role
<div class="content-intro"><p><strong>About Us:</strong></p>
<p>Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.</p>
<hr>
<p> </p></div><p><strong>About The Role</strong></p>
<p>We’re looking for a Specialist II, Credentialing to join our Credentialing Operations team. This role is a key execution-level position responsible for supporting provider credentialing initiatives, including re-credentialing, licensing, and collaborative agreements for Nurse Practitioners..</p>
<p>This position requires credentialing knowledge and the ability to work collaboratively or as part of a team. It’s an ideal role for someone looking to deepen their credentialing expertise and be part of a fast-growing organization.</p>
<h4>What You’ll Be Doing</h4>
<ul>
<li>Support the preparation of recredentialing files for providers</li>
<li>Support the review of collaborative agreement documentation for completeness and alignment with state-specific requirements</li>
<li>Support to maintain accurate documentation and status tracking within internal systems (e.g., HubSpot, Verifiable)</li>
<li>Support process improvements by surfacing trends, common errors, or opportunities for automation</li>
<li>Support responding to provider inquiries as needed</li>
<li>Support provider licensing initiatives as needed</li>
</ul>
<p><strong>You’d be a great fit if you...</strong></p>
<ul>
<li>Have 1-2 years of experience in healthcare credentialing Have strong working knowledge of credentialing terminology, workflows, and verification sources</li>
<li>Can balance speed and accuracy while managing multiple files at once</li>
<li>Communicate clearly and professionally with healthcare providers and internal partners</li>
<li>Are highly organized, detail-oriented, and reliable in following established processes</li>
<li>Thrive in a fast-paced, remote environment and take pride in operational excellence</li>
</ul>
<p><strong>Role Details:</strong><br><strong>Employment Type: </strong>Full Time, Non-Exempt<br><strong>Base Compensation:</strong> The base compensation range for this position is $23.72 - $26.44 USD Hourly</p>
<p><em>The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.</em></p><div class="content-conclusion"><p><strong>Full Time Employee Benefits:</strong></p>
<ul>
<li><strong>Comprehensive Health Coverage:</strong> Medical, dental, and vision insurance, plus life and disability coverage.</li>
<li><strong>Parental Leave & Family Support: </strong>Up to 18 weeks paid leave and a new child stipend.</li>
<li><strong>Financial Wellness:</strong> 401(k) program and equity opportunities.</li>
<li><strong>Meals & Home Office Support: </strong>Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.</li>
<li><strong>Time Off to Recharge:</strong> Flexible PTO, 12 paid holidays, and a full winter break week.</li>
<li><strong>Wellness & Development: </strong>Annual stipends to put towards personal & professional growth.</li>
<li><strong>Mental & Physical Health Support:</strong> No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).</li>
<li><strong>Extra Perks: </strong>Pet insurance discounts, commuter benefits, and global travel assistance.</li>
</ul>
<hr>
<p><em>Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.</em></p>
<hr>
<p><em>Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. </em></p>
<hr>
<p><span style="font-size: 8pt;"><strong><em data-stringify-type="italic">Use of AI Tools:</em></strong><strong data-stringify-type="bold"><em data-stringify-type="italic"> </em></strong><em data-stringify-type="italic">By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool,</em><em data-stringify-type="italic"><a class="c-link" href="https://www.gem.com/" target="_blank" data-stringify-link="https://www.gem.com" data-sk="tooltip_parent"> Gem</a></em><em data-stringify-type="italic">, to assist in the </em><strong><em data-stringify-type="italic">initial screening of resumes</em></strong><em data-stringify-type="italic">. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. </em><strong data-stringify-type="bold"><em data-stringify-type="italic">I</em></strong><strong><em data-stringify-type="italic">mportantly, no hiring decisions are made by the AI tool</em></strong><strong data-stringify-type="bold"><em data-stringify-type="italic">.</em></strong><em data-stringify-type="italic"> All decisions about which candidates move forward are made by our human recruiting team after independent review.</em><em data-stringify-type="italic">More information about Gem’s approach to compliance with </em><em data-stringify-type="italic"><a class="c-link" href="https://support.gem.com/hc/en-us/articles/14870255473687-Gem-AI-Legal-Privacy-Compliance-FAQs#:~:text=How%20does%20Gem%20comply,non%2Ddiscriminatory%20hiring%20practices." target="_blank" data-stringify-link="https://support.gem.com/hc/en-us/articles/14870255473687-Gem-AI-Legal-Privacy-Compliance-FAQs#:~:text=How%20does%20Gem%20comply,non%2Ddiscriminatory%20hiring%20practices." data-sk="tooltip_parent">California FEHA regulations on automated decision systems</a></em><em data-stringify-type="italic"> and </em><em data-stringify-type="italic"><a class="c-link" href="https://support.gem.com/hc/en-us/articles/14870255473687-Gem-AI-Legal-Privacy-Compliance-FAQs#:~:text=How%20does%20Gem%20address%20NY,proper%20security%20and%20procedural%20standards." target="_blank" data-stringify-link="https://support.gem.com/hc/en-us/articles/14870255473687-Gem-AI-Legal-Privacy-Compliance-FAQs#:~:text=How%20does%20Gem%20address%20NY,proper%20security%20and%20procedural%20standards." data-sk="tooltip_parent">New York Local Law 144</a></em><em data-stringify-type="italic"> can be found on the Gem compliance website.</em><em data-stringify-type="italic">We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at [email protected]</em><em data-stringify-type="italic"><a href="mailto:[email protected]">.</a></em><em data-stringify-type="italic"> If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.</em></span></p></div>
What you'll do
- The Specialist II, Credentialing will support provider credentialing initiatives, including re-credentialing and licensing. This role involves maintaining accurate documentation and status tracking within internal systems.
About Grow Therapy
Grow Therapy is an online therapy platform that makes mental health care easy to start, covered by insurance, and flexible enough to grow with your life.
We’re building a better kind of therapy—accessible, affordable, and made to fit real life. We sit at the intersection of people, providers, and partners, because that’s where change happens.
We believe change starts by empowering therapists. Grow’s smart platform helps independent providers build thriving practices by handling credentialing, billing, and client referrals—so they can focus on care. With business tools, a supportive clinical community, and growth resources like CE events and speaking opportunities, Grow helps providers practice with more freedom and more support.
Grow helps people find licensed therapists who reflect their lived experience, whether that means shared racial or cultural background, language, identity, or life stage. It’s easy to search by specialty, availability, and insurance. Many clients pay ~$21 per session with insurance; some pay $0.
With over 1 million clients served and thousands of providers, we’ve built trust the old-fashioned way: one session at a time.
Here’s how Grow makes therapy easier:
• Covered by insurance: 100+ plans, including Medicare and Medicaid
• Fast to start: Book online, begin in as little as 2 days
• Flexible scheduling: Virtual or in-person, evenings, weekends
• Built for you: Search by identity, specialty, language & more
• Affordable: Clear cost estimates & no subscriptions
We’re rethinking not just how people access care, but how care feels, because life doesn’t pause between sessions, and with Grow, care doesn’t either.
We’re proud to grow with mission-aligned partners like Sequoia, SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone—who share our belief that everyone deserves access to quality mental health care.
Learn more at growtherapy.com
Ready to join Grow Therapy?
Take the next step in your career journey
Frequently Asked Questions
What does Grow Therapy pay for a Specialist II, Credentialing Operations?
Grow Therapy offers a competitive compensation package for the Specialist II, Credentialing Operations role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Specialist II, Credentialing Operations do at Grow Therapy?
As a Specialist II, Credentialing Operations at Grow Therapy, you will: the Specialist II, Credentialing will support provider credentialing initiatives, including re-credentialing and licensing. This role involves maintaining accurate documentation and status tracking within internal systems..
How do I apply for the Specialist II, Credentialing Operations position at Grow Therapy?
You can apply for the Specialist II, Credentialing Operations position at Grow Therapy directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.