Account Manager, Strategic Partnerships

<div class="content-intro"><p><strong>About Us:</strong></p> <p>Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.</p> <hr> <p>&nbsp;</p></div><p><strong>The Opportunity</strong></p> <p>We are looking for an&nbsp;<strong>Account Manager </strong>on our Strategic Partnerships team to help Grow Therapy strengthen and expand our strategic relationships with large, complex partners in the healthcare ecosystem. You’ll play a key role in driving revenue expansion, improving operational performance, and ensuring our partnerships deliver measurable value. Reporting to the <strong>Director of Account Management</strong>, you’ll work closely with cross-functional teams, including Sales, Product and Operations, to execute strategic initiatives with our partners.</p> <p>Your work will directly impact Grow’s ability to scale sustainable, high-performing strategic partnerships, improve access to mental health care, and enhance value-based care outcomes for providers and clients.</p> <p><strong>What You'll Be Doing:</strong></p> <ul> <li><strong>Managing key partnerships:</strong> Building trusted relationships with large payors and complex partners, serving as their go-to contact. You’ll ensure they have an exceptional experience working with Grow, while aligning on shared goals for growth and operational success.</li> <li><strong>Collaborating on new agreements:</strong> Partnering closely with our Sales team to negotiate and launch new contracts—especially Value-Based Care programs, Service Level Agreements, and performance-based incentives. You’ll ensure that every partnership creates mutual value and sets Grow up to hit key goals.</li> <li><strong>Tracking and improving results:</strong> Keeping a close eye on partner performance metrics and incentive outcomes. When things aren’t where they should be, you’ll roll up your sleeves and work with teams across Product, Operations, and Data to get them back on track.</li> <li><strong>Driving growth through engagement:</strong> Increasing utilization and uncovering new partnership opportunities through marketing, education, and integration initiatives. You’ll lead Quarterly Business Reviews, trainings, and integration discussions to encourage partners to get the most out of Grow’s platform.</li> </ul> <p><strong>You'll Be A Great Fit If:</strong></p> <ul> <li>You have&nbsp;<strong>3+ years of experience</strong> in healthcare account management, payor relations, or network strategy—especially with large, complex partnerships or value-based care programs.</li> <li>You’re a <strong>relationship builder</strong> who’s confident negotiating contracts and using data to guide decisions.</li> <li>You enjoy <strong>solving problems, uncovering growth opportunities, and collaborating across teams</strong> to deliver measurable results.</li> <li>You’re <strong>organized and adaptable</strong>, able to balance multiple priorities without losing sight of the details.</li> <li>You care deeply about&nbsp;<strong>making mental health care more accessible</strong> and are excited to help Grow’s partnerships thrive.</li> </ul> <p><strong>Employment Type:</strong> Full Time, Exempt<br><strong>Base Compensation:</strong> The base compensation range for this position is</p> <p><strong>Hybrid Commitment:</strong> <strong>$145,500–$171,500 USD Base + $12,500 Variable&nbsp;</strong></p> <p><strong>Fully Remote Commitment: $113,500–$134,500 USD Base + $12,500 Variable&nbsp;</strong></p> <p>This role can be <strong>hybrid</strong> (onsite from our NYC, San Francisco, or Seattle hub location <strong>three days per week: Tuesday, Wednesday, Thursday</strong>) or <strong>fully remote.</strong> Both arrangements include travel <strong>2–3 times per year</strong> (e.g., company and department offsites).<br><em>The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.</em></p><div class="content-conclusion"><p><strong>Full Time Employee Benefits:</strong></p> <ul> <li><strong>Comprehensive Health Coverage:</strong> Medical, dental, and vision insurance, plus life and disability coverage.</li> <li><strong>Parental Leave &amp; Family Support: </strong>Up to 18 weeks paid leave and a new child stipend.</li> <li><strong>Financial Wellness:</strong> 401(k) program and equity opportunities.</li> <li><strong>Meals &amp; Home Office Support: </strong>Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.</li> <li><strong>Time Off to Recharge:</strong> Flexible PTO, 12 paid holidays, and a full winter break week.</li> <li><strong>Wellness &amp; Development: </strong>Annual stipends to put towards personal &amp; professional growth.</li> <li><strong>Mental &amp; Physical Health Support:</strong> No-cost&nbsp;access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).</li> <li><strong>Extra Perks: </strong>Pet insurance discounts, commuter benefits, and global travel assistance.</li> </ul> <hr> <p><em>Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.</em></p> <hr> <p><em>Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp;</em></p> <hr> <p><span style="font-size: 8pt;"><strong><em data-stringify-type="italic">Use of AI Tools:</em></strong><strong data-stringify-type="bold"><em data-stringify-type="italic"> </em></strong><em data-stringify-type="italic">By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool,</em><em data-stringify-type="italic"><a class="c-link" href="https://www.gem.com/" target="_blank" data-stringify-link="https://www.gem.com" data-sk="tooltip_parent">&nbsp;Gem</a></em><em data-stringify-type="italic">, to assist in the&nbsp;</em><strong><em data-stringify-type="italic">initial screening of resumes</em></strong><em data-stringify-type="italic">. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. </em><strong data-stringify-type="bold"><em data-stringify-type="italic">I</em></strong><strong><em data-stringify-type="italic">mportantly, no hiring decisions are made by the AI tool</em></strong><strong data-stringify-type="bold"><em data-stringify-type="italic">.</em></strong><em data-stringify-type="italic">&nbsp;All decisions about which candidates move forward are made by our human recruiting team after independent review.</em><em data-stringify-type="italic">More information about Gem’s approach to compliance with&nbsp;</em><em data-stringify-type="italic"><a class="c-link" href="https://support.gem.com/hc/en-us/articles/14870255473687-Gem-AI-Legal-Privacy-Compliance-FAQs#:~:text=How%20does%20Gem%20comply,non%2Ddiscriminatory%20hiring%20practices." target="_blank" data-stringify-link="https://support.gem.com/hc/en-us/articles/14870255473687-Gem-AI-Legal-Privacy-Compliance-FAQs#:~:text=How%20does%20Gem%20comply,non%2Ddiscriminatory%20hiring%20practices." data-sk="tooltip_parent">California FEHA regulations on automated decision systems</a></em><em data-stringify-type="italic">&nbsp;and&nbsp;</em><em data-stringify-type="italic"><a class="c-link" href="https://support.gem.com/hc/en-us/articles/14870255473687-Gem-AI-Legal-Privacy-Compliance-FAQs#:~:text=How%20does%20Gem%20address%20NY,proper%20security%20and%20procedural%20standards." target="_blank" data-stringify-link="https://support.gem.com/hc/en-us/articles/14870255473687-Gem-AI-Legal-Privacy-Compliance-FAQs#:~:text=How%20does%20Gem%20address%20NY,proper%20security%20and%20procedural%20standards." data-sk="tooltip_parent">New York Local Law 144</a></em><em data-stringify-type="italic">&nbsp;can be found on the Gem compliance website.</em><em data-stringify-type="italic">We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at [email protected]</em><em data-stringify-type="italic"><a href="mailto:[email protected]">.</a></em><em data-stringify-type="italic"> If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.</em></span></p></div>