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Front Desk Coordinator
full-time•Downers Grove•$0k - $0k
About this role
Overview
Front Desk Coordinator – Be the First Smile Patients See!
Location: Grove Dental Associates - Downers Grove, IL
Job Type: Full-time
Pay: $18.00-$22.00/hour based on experience
About UsAt our practice, patient care isn’t just what we do—it’s who we are. With empathy as our guiding principle, we’re dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we’re equipped with the tools and support to deliver excellent care.
Your Work Schedule
4 days a week 7:30am-6:00pm
Every other Saturday
Your Role as a Front Desk CoordinatorAs a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Key Responsibilities
- Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
- Perform administrative duties such as sorting mail, scanning documents, and photocopying.
- Answer phone calls, provide information, and schedule, verify, and confirm appointments.
- Clearly explain dental procedures, policies, and services to patients.
- Present financial arrangements and policies to patients while maintaining professionalism and empathy.
- Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.
What You’ll Need to Succeed
- High School Diploma or equivalent (Associate’s degree preferred).
- 1-5 years of customer service, insurance, or dental experience preferred.
- Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
- Strong communication, organizational, and multitasking skills.
Why You’ll Love Working With Us
- Paid Time Off: Competitive PTO that grows with your career.
- Comprehensive Benefits: Including 401(k).
- Career Growth: Access to continuing education and development opportunities.
- Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.
Equal Opportunity EmployerWe celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Make a Great First Impression?Apply now and join a team that’s redefining dental care for the better!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG3
What you'll do
- As a Front Desk Coordinator, you will manage financial tasks, perform administrative duties, and ensure a smooth patient experience. You will also handle appointment scheduling and explain dental procedures to patients.
About Grove Dental Associates
Grove Dental offers family-friendly care for every stage of life. Our state-of-the-art practice includes 30+ dentists with decades of experience, including every kind of dental specialty.
Ready to join Grove Dental Associates?
Take the next step in your career journey
Frequently Asked Questions
What does Grove Dental Associates pay for a Front Desk Coordinator?
Grove Dental Associates offers a competitive compensation package for the Front Desk Coordinator role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Front Desk Coordinator do at Grove Dental Associates?
As a Front Desk Coordinator at Grove Dental Associates, you will: as a Front Desk Coordinator, you will manage financial tasks, perform administrative duties, and ensure a smooth patient experience. You will also handle appointment scheduling and explain dental procedures to patients..
Is the Front Desk Coordinator position at Grove Dental Associates remote?
The Front Desk Coordinator position at Grove Dental Associates is based in Downers Grove, Illinois, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Desk Coordinator position at Grove Dental Associates?
You can apply for the Front Desk Coordinator position at Grove Dental Associatesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.