Job Description
Join Greenleaf Hospitality Group’s Housekeeping team and transform your passion for cleaning and organization into a fulfilling career. Whether your focus is laundry, guest rooms or common areas, you’ll be tackling a variety of hands-on daily tasks making every day different. Benefit from continuous learning opportunities and clear pathways for career advancement in a supportive, team-oriented environment. Enjoy job stability in a role critical to guest experience, with flexible shift options and comprehensive health and wellness benefits. In this dynamic team, your contributions and efforts are valued and recognized, making this an exciting career choice!
Inspect work of Room Attendants and Houseman with designated zone of responsibility, to ensure cleanliness of guest rooms and floors while meeting Radisson standards
Identifies and processes all maintenance requests through effective communication on radio and through Asset Essentials
Designs and implements new standards as necessary
Assist housekeeping staff when needed in the following duties: making beds, replenishing linens, cleaning bathrooms and halls, and vacuuming
Provide effective feedback to staff to ensure quality, including any and all Room Attendants and Houseman within designated zone
Take periodic inventories of service areas and Housekeeping storage
Maintain professionalism while communicating and delegating tasks through the radio.
Assist in training new employees on proper cleanliness standards, brand standards, and customer service
Be able to deliver feedback in a positive manner and lead a team with enthusiasm
Utilize downtime to self-inspect the guest room floors, guest rooms, elevators, and service areas to ensure cleanliness and conditions standards are excellent
Partner with other Rooms Division leaders to ensure our guest rooms are ready before 4:00PM check in time
Establishes effective communication with Laundry team to ensure all linen, towels, and other needs are readily available for the Room Attendants throughout the day
Two years of housekeeping experience preferred, but not required
Outstanding cleaning ability
Able to stand for long periods of time, up to 8 hours or more
Able to stoop and bend
Occasionally able to lift up to 40 pounds
Able to safely work with potentially dangerous chemicals and equipment
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks
401K with 100% match up to 3% and 50% match between 4% - 6% contribution
Medical/Dental/Vision/Disability/Life Insurance
Robust Employee Assistance Program providing a wide range of services including up to 8 free counseling sessions per year
Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
10% Discount on GHG outlets
Shift meal provided per day
Discounted hotel rates at Choice Hotels Worldwide
Parental Leave Program (up to 4 weeks paid)
Work computer provided
We are one of the Nation's 101 Best and Brightest Companies to work for
You’ll have the opportunity to work with a team that is fun, high-energy, and passionate guest experience
You will utilize your skills and experience with a company that is dedicated to excellence and upward career mobility
From hotel lodging and events to dining, retail, and entertainment, Greenleaf Hospitality Group offers an unmatched choice in world class hospitality. The locally owned Kalamazoo company owns and operates three locations: Radisson Plaza Hotel & Suites, Wings Event Center, and Wings West. Additionally, the following outlets located within the three locations are owned and operated by Greenleaf Hospitality Group: Kalamazoo Wings Hockey Club, Blush Salon + Spa, Old Burdick’s, Rio: Regionally Inspired Offerings, The Wedding Studio, Kalamazoo Athletic Club, The Morning Dish, Brick and Brine, and Starbucks.
Take the next step in your career journey