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Front Of House Team Lead | Wings Event Center | Full Time
full-timeKalamazoo

Summary

Location

Kalamazoo

Type

full-time

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About this role

Job Description

A Look Into Working at Wings Event Center

Working at Wings Event Center is an exciting opportunity to be part of a vibrant team that brings a variety of high-energy events to life, from thrilling hockey games to captivating concerts and community expos. Employees thrive in a dynamic, fast-paced environment where every day presents new challenges and experiences. Wings Event Center fosters a collaborative atmosphere, offering competitive benefits and opportunities for growth and development while ensuring that each team member plays a crucial role in creating unforgettable moments for guests. Join Wings Event Center and be at the heart of the action!

This is a full time role

What You’ll Be Doing

May include, but not limited to:

  • Providing clear and accurate communication to the Leadership Team and the event staff.

  • Read and interpret banquet event orders (BEO’s) and Production Sheets in order to effectively stage and set up events with tables, chairs, risers, dance floor, podiums and other event / banquet room equipment for a wide variety of events

  • To supervise preparation and service of food/beverage to patrons in a friendly and efficient manner.

  • Operate and maintain the Food & Beverage stand in compliance with the Health Code and Stadium policies

  • Assist chef with preparation and cooking of food for events & assist with caterings as needed

  • Closing down warehouse at end of shift

  • Assist with stand inventories and cost control

  • Work with each stand to ensure requisition sheets are completed and orders are put away properly

  • Assist with counting banks post event

  • Have a complete understanding of our BEO system and catering operation.

  • Set up digital signage, wireless internet, sound and lighting.

  • Must have knowledge of daily/weekly scheduled group functions, and events

  • Adhere to timeliness and attention to detail in completion of set ups

  • Work cohesively with other departments and adapt to priority changes of work flow

  • Other duties as needed

  • Follow all Greenleaf Hospitality Group policies and procedures

What You Need for this Position

  • Excellent customer service skills

  • Work evenings, nights, weekends and holidays

  • Able to stand for long periods of time, up to 8 hours or more

  • Remain positive and pleasant

  • Able to stoop and bend

  • Able to lift up to 40 pounds from time to time

  • Able to safely work with potentially dangerous chemicals and equipment

  • Able to comply with safety and health code standards

  • Able to handle responsibilities that require repetitive motion tasks

What's in it for You

  • Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year

  • Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.

  • 10% Discount on GHG outlets

  • Shift meal provided per day

  • Discounted hotel rates at Radisson Hotel Group branded properties worldwide

  • Parental Leave Program (Full-Time Option)

  • 401K with 100% match up to 3% (Full-Time option)

  • Medical/Dental/Vision  (Full-Time option)

Top Reasons to Work With GHG

Other facts

Tech stack
Customer Service,Communication,Event Setup,Food Preparation,Inventory Management,Attention to Detail,Teamwork,Adaptability,Safety Compliance,Time Management

About Greenleaf Hospitality Group

From hotel lodging and events to dining, retail, and entertainment, Greenleaf Hospitality Group offers an unmatched choice in world class hospitality. The locally owned Kalamazoo company owns and operates three locations: Radisson Plaza Hotel & Suites, Wings Event Center, and Wings West. Additionally, the following outlets located within the three locations are owned and operated by Greenleaf Hospitality Group: Kalamazoo Wings Hockey Club, Blush Salon + Spa, Old Burdick’s, Rio: Regionally Inspired Offerings, The Wedding Studio, Kalamazoo Athletic Club, The Morning Dish, Brick and Brine, and Starbucks.

Team size: 501-1,000 employees
LinkedIn: Visit
Industry: Hospitality

What you'll do

  • The Front Of House Team Lead will supervise event setups and ensure efficient food and beverage service. They will also communicate with the leadership team and assist with various event preparations.

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Frequently Asked Questions

What does a Front Of House Team Lead | Wings Event Center | Full Time do at Greenleaf Hospitality Group?

As a Front Of House Team Lead | Wings Event Center | Full Time at Greenleaf Hospitality Group, you will: the Front Of House Team Lead will supervise event setups and ensure efficient food and beverage service. They will also communicate with the leadership team and assist with various event preparations..

Why join Greenleaf Hospitality Group as a Front Of House Team Lead | Wings Event Center | Full Time?

Greenleaf Hospitality Group is a leading Hospitality company.

Is the Front Of House Team Lead | Wings Event Center | Full Time position at Greenleaf Hospitality Group remote?

The Front Of House Team Lead | Wings Event Center | Full Time position at Greenleaf Hospitality Group is based in Kalamazoo, Michigan, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Front Of House Team Lead | Wings Event Center | Full Time position at Greenleaf Hospitality Group?

You can apply for the Front Of House Team Lead | Wings Event Center | Full Time position at Greenleaf Hospitality Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.