IT Business Analyst - Retail Systems (hybrid)

Join us at Greene King, the country’s leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today our 39,000 strong team are the guardians of what’s wholly British – the pub experience.

As a Business Analyst (Retail Systems), you will play a crucial role in enhancing our pub operations through innovative technology solutions and effective system management. You will carry out investigative work to clearly explain and document our current processes and identify opportunities for improvement.

As Business Analyst, you will…

• Conduct business analysis within the framework of agreed methodologies of the Greene King Technology function.
• Produce influential documentation, analysis, and presentations to business stakeholders.
• Visiting our sites to gather information for your projects (a valid driving licence required)
• Document and manage multiple pieces of work of varying sizes.
• Support the project lifecycle to deliver quality systems and processes to our pub teams.
• Work across the Technology function and other Greene King departments to ensure successful project delivery.
• Support supplier relationships, ensuring best-in-class solutions and services.

What you’ll bring…

• Ability to analyse and recommend improvements.
• Experience in project and/or product management environments or applicable experience.
• Strong relationship-building skills to align business and technology objectives.
• Experience in working closely with suppliers.
• Technical knowledge in retail or hospitality systems, such as EPoS platforms, payment technologies, and digital ordering.
• General understanding of retail tills' systems, retail IT Office systems, retail management solutions

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could receive £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…