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Member Service Team Member - Full Time
full-timePhiladelphia

Summary

Location

Philadelphia

Type

full-time

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About this role

Greater Philadelphia YMCA Employment Opportunity!

Opening Shift: 4:45am - 1:00pm

 

Do you love connecting with people and sharing your passion with others? 

We are looking for a Member Service Team Member to join our team at the Y! We spend our days positively impacting the community around us. We help members reach their potential, enact goals, and we change lives in our Y community. 

 

Some rewards for joining our team: 

  • Free YMCA membership - access to all branches! 

  • Flexible work schedule

  • Sweet discounts on child care and summer camp programs

  • Medical, Dental, Vision, Disability, and Life Insurances

  • Generous Paid Time Off + 7 paid holidays throughout the year

  • Planning for your future? Ask us how we do it at the Y- it's awesome!
  • Supplemental insurance benefits 

 

What is needed for this job:

  • 18+ years of age

  • 1+ years of experience in customer service 

  • Have a willingness and desire to live out the mission of the Y

  • Are experienced in cash handling and can reconcile shift transactions

  • Enjoyment from working with members and building positive relationships 

 

The responsibilities we will trust you with:

  • Providing customer service support to members, program participants, and guests

  • Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals

  • Building strong relationships with members and guests of all ages

 

What you can expect:

  • Support from an amazing team which includes training you on expectations

  • Opportunities to learn & grow at the YMCA

  • Being a part of a non-profit organization that works to make the community stronger

  • Great members to work with every day!

 

After reading this, if you’re thinking this is me-  we want to meet you!

Get the ball rolling with our quick, 3-minute online application.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.

Other facts

Tech stack
Customer Service,Cash Handling,Relationship Building,Problem Solving,Communication,Teamwork,Goal Orientation,Wellness Support

About Greater Philadelphia YMCA

The Greater Philadelphia YMCA is committed to strengthening the foundation of our communities through programs that promote youth development, healthy living and social responsibility. Every day our impact is felt when a teenager makes a healthy choice, when a Y member inspires another member and when a community comes together for a strong cause.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Non-profit Organizations

What you'll do

  • The Member Service Team Member will provide customer service support to members and assist with their needs, including program registration and wellness goals. Building strong relationships with members and guests is a key aspect of this role.

Ready to join Greater Philadelphia YMCA?

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Frequently Asked Questions

What does a Member Service Team Member - Full Time do at Greater Philadelphia YMCA?

As a Member Service Team Member - Full Time at Greater Philadelphia YMCA, you will: the Member Service Team Member will provide customer service support to members and assist with their needs, including program registration and wellness goals. Building strong relationships with members and guests is a key aspect of this role..

Why join Greater Philadelphia YMCA as a Member Service Team Member - Full Time?

Greater Philadelphia YMCA is a leading Non-profit Organizations company.

Is the Member Service Team Member - Full Time position at Greater Philadelphia YMCA remote?

The Member Service Team Member - Full Time position at Greater Philadelphia YMCA is based in Philadelphia, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Member Service Team Member - Full Time position at Greater Philadelphia YMCA?

You can apply for the Member Service Team Member - Full Time position at Greater Philadelphia YMCA directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Greater Philadelphia YMCA on their website.