
Job DetailsJob Location: MINDEN BRANCH - Minden, NV 89423Position Type: Full TimeJob Category: Member ServicesAt Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and each other.
With pride, we strive to make a difference in the lives of our members and the communities they live in through financial inclusion, education, and empowerment. Why? Simply because we believe that together, we Live Greater.
To do this, we practice C.A.R.E. with our Values:
We Care Genuinely.
We build relationships because we know that we are Greater Together.
We Stay Trustworthy as we serve our communities.
"Be Bright" rings in our ears as we find custom solutions that meet our members' needs.
We Inspire One Another, our members, and our communities to re-imagine what Living Greater can be.
In every moment, we Enjoy the Experience. It's what has made the last 70 years greater and what we carry into the future as we continue to serve.
These values have guided us to become the largest Nevada-based credit union to touch the lives of more than 88,500 members and thousands upon thousands of people through our community and philanthropic work.
If you’re enthusiastic, collaborative, and ready to make an impact, we’d love to meet you!
About The Position:
The Teller position plays a pivotal role in our commitment to elevating member value and fostering meaningful interactions and relationships. As a Teller, you will serve as the face of the credit union, providing exceptional member service and personalized financial solutions to our members. Primary responsibilities include conducting various financial transactions accurately and efficiently, promoting our comprehensive range of products and services, and building strong rapport with members through genuine engagement and proactive support.
What You'll Be Doing
Create a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.
Conduct various financial transactions accurately and efficiently, including but not limited to deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and attention to detail.
Balance cash drawers and maintain proper cash levels.
Educate members on various GNCU products and services and identify opportunities to cross sell products and services to meet member’s financial needs.
Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, maintaining the integrity and security of the credit union's operations.
Qualifications
6 months customer service experience
6 months cash handling preferred
Skills & Competencies
Excellent Communication Skills
Problem Solving and Analytical Skills
Friendly and Outgoing Personality
Sales Skills and Experience
Effective Relationship Building Skills
Willing to take initiative
Action oriented
Communicates effectively
Customer (member) focused
Collaborates
Physical Demands
While performing the duties of your job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.
You may occasionally be required to lift and/or move up to 40 pounds. Anything above 40 pounds requires a team lift.
Location and Travel Requirements
Greater Nevada Credit Union's Minden Branch
1545 US Highway 395 N,
Minden, NV 89423
United States
Located in an idyllic small community in beautiful Northern Nevada
Compensation & Benefits
$35,500.00-$49,000 per year
Compensation is dependent on experience
Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents
Health Savings Account contributions
Supplemental insurance and life insurance plans
Paid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day and sabbatical leave after every seven years of employment
Paid time to volunteer and make a contribution to the community
Employee product and service discounts
Greater Nevada is an Equal Opportunity Employer
Employment at Greater Nevada is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Qualifications
We're a financial institution for the people of Nevada, by the people of Nevada. We offer a range of financial services to individuals and businesses, similar to a bank. But in the ways that matter, we're not like a bank at all. Our measurement of success isn't maximizing revenue—it's maximizing the value we bring to our members' lives. We're in it for them, and for all of Nevada, because we know that together, we Live Greater.
Federally insured by NCUA | Equal Housing Lender
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