About this role
Description
ReStore Associate – Urbandale
Location: Urbandale, IA
Organization: Greater Des Moines Habitat for Humanity ReStore
Are you passionate about helping others, supporting your community, and working in a hands-on environment? Do you enjoy learning about home repair, tools, remodeling, and building materials? If so, the Greater Des Moines Habitat for Humanity ReStore has the perfect opportunity for you!
About Us
The Greater Des Moines Habitat for Humanity ReStore is a nonprofit home improvement store offering new and gently used appliances, home goods, building materials, hardware, flooring, and more—all at discounted prices. Every purchase directly supports our mission to build safe, affordable housing throughout the Greater Des Moines community.
Position Overview
As a ReStore Associate, you’ll play a key role in daily store operations while serving customers, supporting donors, and helping create an excellent shopping experience. Each day brings variety—from processing donations to assisting customers to merchandising sales floor displays.
This is a great role for someone who enjoys working with people, staying active throughout the day, and contributing to a mission-driven team.
Key Responsibilities
- Provide friendly, high-quality customer service to all shoppers, donors, and volunteers
- Answer questions about store items, pricing, and donation processes
- Maintain a clean, safe, and organized store and warehouse environment
- Help load and unload donations and customer purchases (lifting up to 80 lbs.)
- Operate the cash register and complete transactions accurately
- Evaluate incoming donations for condition and resale suitability
- Price and merchandise products to maximize sales and store appearance
- Guard against theft and promote a safe environment
- Move inventory from warehouse to sales floor
- Guide and support volunteers as assigned
Requirements
What We’re Looking For
- Strong customer service skills and a friendly, positive attitude
- Basic knowledge of tools, home repair, remodeling, or construction
- Ability to lift up to 80 lbs.
- Commitment to safe work practices
- Willingness to work cooperatively with volunteers and staff
- Comfort working with a diverse customer base
- Ability to pass a criminal background check
- Alignment with Habitat for Humanity’s mission, values, and commitment to nondiscrimination and environmental stewardship
Who We Are
Greater Des Moines Habitat for Humanity is part of a global nonprofit, working to build homes, communities, and hope. All employees are expected to exemplify our Core Values:
- Build Solutions
- Build a Safety Mindset
- Build Faith and Compassion
- Build as Stewards
- Build with Heart
If you’re ready to use your skills to uplift your community and support affordable housing in Des Moines, we’d love to meet you!
Other facts
About GREATER DES MOINES HABITAT FOR HUMANITY
Seeking to put God’s love into action, Greater Des Moines Habitat for Humanity (GDM Habitat) brings people together to build homes, communities, and hope. GDM Habitat is a nonprofit, ecumenical Christian ministry founded on the conviction that every man, woman and child should have a decent, safe and affordable place to live. We are about building with people in need regardless of race or religion. We welcome volunteers and supporters from all backgrounds.
Many residents of Greater Des Moines struggle daily with the lack of decent and affordable housing. More than 10,000 low-income families in our community are stuck in cost-burden rental situations they cannot afford. In neighborhoods with Habitat’s focus, more than one out of four homes are in need of repair to preserve the home or keep it at a basic level of safety. In Polk County, thousands of working families do not earn enough to qualify for a traditional mortgage. The average monthly payment for very low-income families would consume half of their monthly income. Rent is no better, the average monthly payment is a cost burden for 75% of this population.
Through volunteer labor and donations of money and materials, GDM Habitat builds and rehabilitates simple, decent houses alongside our homebuyer families.
What you'll do
- As a ReStore Associate, you will assist customers, support donors, and ensure a positive shopping experience. Responsibilities include processing donations, maintaining store organization, and operating the cash register.
Ready to join GREATER DES MOINES HABITAT FOR HUMANITY?
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