Great Wolf Lodge logo
Retail Attendant
full-timeGurnee

Summary

Location

Gurnee

Type

full-time

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About this role

Pay: $16 per hour


At Great Wolf, the Retail Attendant provides customers with lasting memories by assisting in the sale of memorabilia and other products. The Attendant guides customers while maintaining the cash register, ringing sales, processing returns, and closing out the register.


Hiring immediately with full-time, part-time, and flexible scheduling


Join our Pack:   

Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels   

Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives   

Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training   

Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund   

Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.   

  

Benefits:   

  • Medical, Dental, and Vision insurance   
  • Health savings account   
  • Telehealth resources   
  • Life insurance   
  • 401K with employer match   
  • Paid vacation time off   
  • Paid parental leave   


Essential Duties & Responsibilities

  • Communicates with guests to assist in purchasing decisions
  • Provides outstanding customer service and engage in suggestive selling
  • Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
  • Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensures retail outlet adheres to the highest standards of cleanliness, presentation, and service
  • Assists in other retail outlets as needed


Basic Qualifications & Skills

  • Some High School education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen.


Desired Qualifications & Traits

  • Previous experience demonstrating strong customer service
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Proven teamwork skills
  • Enthusiastic and energetic


Physical Requirements

  • Ability to lift up to 30 lbs.
  • Able to sit and/or stand for long periods of time
  • Able to bend, stretch, and twist


Estimated Salary Range:

 - $16 per hour annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.


Application Instructions:   

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.     


 Position Close Date: 


This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Other facts

Tech stack
Customer Service,Cash Handling,Point Of Sale Systems,Communication Skills,Math Skills,Teamwork,Merchandising,Inventory Management,Sales,Flexibility,Problem Solving,Presentation Skills,Time Management,Attention To Detail,Diversity And Inclusion,Wellness

About Great Wolf Lodge

If you’re searching for a job with exciting opportunities, rewarding benefits, and lots of growth potential, look no further than Great Wolf Lodge. We’re North America’s largest family of indoor water park resorts dedicated to bringing joy to families, and we’re looking for passionate, dedicated professionals to help us in our mission.

Running with our Pack is a one-of-kind experience. Our resorts offer fun-filled attractions, extraordinary entertainment, delectable dining, and imaginative retail offerings. Our talented Pack Members provide exceptional service to help families create unforgettable memories, in a fast-paced and fun environment. Along with the camaraderie that comes with being a member of our Pack, all of our employees have access to acclaimed management training programs and numerous advancement opportunities. There’s no limit to what you can achieve as part of our Pack.

Growing from a single resort to 19 lodges and counting, Great Wolf has spent 25 years strengthening ourselves into one of North America’s top destinations for family fun. And we’re committed to ensuring every employee gets the training, career growth, benefits, and support to make the experience of working with us the best it can be. When you run with our Pack, it’s more than just a job—it’s an adventure.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitality
Founding Year: 1997

What you'll do

  • The Retail Attendant assists customers in purchasing decisions and provides outstanding customer service. They also manage cash register operations, including ringing sales and processing returns.

Ready to join Great Wolf Lodge?

Take the next step in your career journey

Frequently Asked Questions

What does a Retail Attendant do at Great Wolf Lodge?

As a Retail Attendant at Great Wolf Lodge, you will: the Retail Attendant assists customers in purchasing decisions and provides outstanding customer service. They also manage cash register operations, including ringing sales and processing returns..

Why join Great Wolf Lodge as a Retail Attendant?

Great Wolf Lodge is a leading Hospitality company.

Is the Retail Attendant position at Great Wolf Lodge remote?

The Retail Attendant position at Great Wolf Lodge is based in Gurnee, Illinois, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Retail Attendant position at Great Wolf Lodge?

You can apply for the Retail Attendant position at Great Wolf Lodge directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Great Wolf Lodge on their website.