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Director, Human Resources
full-time$120k - $135k

Summary

Salary

$120k - $135k

Type

full-time

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About this role

Pay: $120000 per year - $135000 per year


At Great Wolf, the Director of Human Resources is responsible strategy and execution of policies relating to our most important asset - our employees. In this role you will partner with lodge leadership to ensure the HR function supports lodge objectives and are executed flawlessly.


Join our Pack:   

Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels   

Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives   

Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training   

Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund   

Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.   

  

Benefits:   

  • Medical, Dental, and Vision insurance   
  • Health savings account   
  • Telehealth resources   
  • Life insurance   
  • 401K with employer match   
  • Paid vacation time off   
  • Paid parental leave   


Essential Duties - Responsibilities

  • Analyzes trends and metrics in partnership with the lodge leadership and enterprise HR group to develop solutions, programs and policies
  • Manages and resolves complex employee relations issues and conducts effective, thorough and objective investigations as necessary
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance, partnering with the corporate HR and counsel as needed/required
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Provides HR policy guidance and interpretation
  • Assists international employees (J1, H2B and Interns) with visas, assignments and related HR matters
  • Provides guidance, leadership and input on workforce planning and labor utilization Identifies training needs for business units and individual coaching needs.
  • Participates in evaluation and monitoring of training programs to ensure success
  • Drives enterprise wide talent and HR programs in the areas of talent acquisition, performance management, compensation, training and development, service values, rewards - recognition and succession planning
  • Maintain employee benefits programs by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; designing and conducting educational programs on benefits programs. Including administrative, legal, and financial issues relating to healthcare coverage, retirement plans, and educational assistance programs
  • Provide leadership and management to the lodge HR team including goal setting, coaching, development, performance feedback, discipline


Basic Qualifications & Skills  

  • Associates Degree in Human Resources, Business or related or equivalent experience  
  • Minimum of 5 years of progressive experience as HR Business Partner  
  • Demonstrated proficiency in Microsoft Office suite and HRIS 
  • Strong problem solving and organizational skills  
  • Attention to detail  
  • Enthusiastic and positive energy  
  • Multi-tasking ability  
  • Successful completion of criminal background check and drug screen  


Desired Qualifications & Traits 

  • Bachelors Degree in Human Resources, Business or related or equivalent experience  
  • Previous experience in hotel/resort/theme park industry
  • Human Resources certification or other specialized training 
  • Experience utilizing HR Technology  

 

Physical Requirements  

  • Able to lift up to 20 lbs.  
  • Able to bend, stretch, and twist  
  • Able to stand or sit for long periods of time  


Estimated Salary Range:

$120000 per year - $135000 per year annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.


Application Instructions  

We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). Complete an application and a recruiter will reach out on next step. 


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 


This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Other facts

Tech stack
Human Resources,Employee Relations,Performance Management,Legal Compliance,Coaching,Organizational Skills,Problem Solving,HRIS,Training Development,Diversity and Inclusion,Talent Acquisition,Workforce Planning,Benefit Programs,Leadership,Communication,Multi-tasking

About Great Wolf Lodge

If you’re searching for a job with exciting opportunities, rewarding benefits, and lots of growth potential, look no further than Great Wolf Lodge. We’re North America’s largest family of indoor water park resorts dedicated to bringing joy to families, and we’re looking for passionate, dedicated professionals to help us in our mission.

Running with our Pack is a one-of-kind experience. Our resorts offer fun-filled attractions, extraordinary entertainment, delectable dining, and imaginative retail offerings. Our talented Pack Members provide exceptional service to help families create unforgettable memories, in a fast-paced and fun environment. Along with the camaraderie that comes with being a member of our Pack, all of our employees have access to acclaimed management training programs and numerous advancement opportunities. There’s no limit to what you can achieve as part of our Pack.

Growing from a single resort to 19 lodges and counting, Great Wolf has spent 25 years strengthening ourselves into one of North America’s top destinations for family fun. And we’re committed to ensuring every employee gets the training, career growth, benefits, and support to make the experience of working with us the best it can be. When you run with our Pack, it’s more than just a job—it’s an adventure.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitality
Founding Year: 1997

What you'll do

  • The Director of Human Resources will analyze trends and metrics to develop solutions and policies while managing complex employee relations issues. They will also provide guidance on performance management and drive talent and HR programs across the organization.

Ready to join Great Wolf Lodge?

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Frequently Asked Questions

What does Great Wolf Lodge pay for a Director, Human Resources?

Great Wolf Lodge offers a competitive compensation package for the Director, Human Resources role. The salary range is USD 120k - 135k per year. Apply through Clera to learn more about the full compensation details.

What does a Director, Human Resources do at Great Wolf Lodge?

As a Director, Human Resources at Great Wolf Lodge, you will: the Director of Human Resources will analyze trends and metrics to develop solutions and policies while managing complex employee relations issues. They will also provide guidance on performance management and drive talent and HR programs across the organization..

Why join Great Wolf Lodge as a Director, Human Resources?

Great Wolf Lodge is a leading Hospitality company. The Director, Human Resources role offers competitive compensation.

How do I apply for the Director, Human Resources position at Great Wolf Lodge?

You can apply for the Director, Human Resources position at Great Wolf Lodge directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Great Wolf Lodge on their website.