Summary
Location
La Crosse
Type
full-time
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About this role
Job Overview
The Quality Rework Specialist is responsible for processing all returns, all retains, and any damaged product.
Job Responsibilities
- Facilitate SAP transactions, including: Hold and release pallet tags, Cycle count tags, Separate pallets and tags for orders applied by GLC production scheduler.
- Safely operate forklift, including: Get product samples ready to be sent, Track and stage rework, Track and release product holds, Set-up pallets of product for employee cheese sale.
- Process and coordinate the dispersal and product disposition of all returns.
- Process all rework through MES.
- Disperse cheese from the aging and hold report(s) and damaged cheese from shipping dock.
- Identify and communicate operational and shipping alerts when there is a discrepancy.
- Enter all returns and cooler damaged product into access data bank for trending.
- Assist with product retain reviews.
- Participate on the mock product recall team.
- All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures.
- All GLC employees are expected to produce and promote our products and services in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.
- Other responsibilities as assigned by the manager.
Required Education and Experience
- Associate’s degree in a business or a technical field and/or 4 years experience or more in a lab or quality setting.
- Basic understanding of chemical and physical processes relating to cheese and packaging quality.
- Experience in SAP or other ERP system.
- Proficient in Microsoft Office.
- Ability to Operator Powered Industrial Trucks (forklifts).
- Ability to make decisions based on standard practices.
- Ability to handle multiple tasks, troubleshoot and problem solve.
Preferred Education and Experience
- Bachelor’s degree in food technology or related science degree.
Working Conditions
EEOC & Disclaimer
Other facts
About Great Lakes Cheese
Great Lakes Cheese is an award-winning, premier manufacturer and packager of natural and processed bulk, shredded, and sliced cheeses. As the nation’s leading natural cheese packager, Great Lakes Cheese serves grocery, club and super stores, as well as restaurant chains and foodservice distributors. The company has a national footprint with facilities in Ohio, New York, Tennessee, Utah, Wisconsin, and one under construction in Texas. Family- and employee-owned, Great Lakes Cheese celebrated their 60th year of business in 2018.
Great Lakes Cheese was founded by Swiss immigrant, Hans Epprecht, who began his store-door delivery business in 1958. Since then, Great Lakes Cheese has grown to a multi-billion dollar revenue company. The company remains privately owned by the Epprecht Family and over 4,000 dedicated employee-owners. In 1998, the Epprecht Family established an Employee Stock Ownership Plan (ESOP), which gives all employee-owners a shared 20% stake in the company.
What you'll do
- The Quality Rework Specialist processes all returns, retains, and damaged products while facilitating SAP transactions and safely operating a forklift. They also track and stage rework, communicate operational alerts, and participate in product recall teams.
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