About this role
Overview
Your Home Improvement Company
Branch Operations Manager
60-75K Base + Bonus Program
The Operations Manager is responsible for coordinating the field operations teams (GDI and subcontractors) and inside office operations. This would include but not limited to, reviewing/executing project schedules, assisting with recruiting new installers and/or subcontractors as needed, monitoring work progress, maintain a high level of customer communication, manage labor expenses, oversee inventory, order materials as needed, management reports, supervise and train operations staff, resolve service requests, other duties as assigned.
Responsibilities
Job Duties and responsibilities: (OTHER DUTIES MAY BE ASSIGNED)
- Review new jobs for accuracy and completeness
- Track and manage labor and material costs
- Review and/or perform all accounting functions including A/R, A/P, monthly, quarterly, yearly closings,
- Ensure all employee personnel and payroll information is processed
- Maintain and improve branch production cycle time
- Review concerns with Regional Operations Manager
- Manage inventory and warehouse
- Employee and subcontractor recruitment
- Review schedules
Qualifications
Knowledge and Work Experience Required:
Minimum of 5 years of experience in construction field operations, with a focus on bathrooms, doors, siding, and windows.
Good problem-solving skills are required. Must be competent in the use of technology and be able to function proficiently.
Must be well organized and have the ability to think on your feet.
Must be proactive in your approach to managing customer/employee/subcontractor interactions, company expectations, and be able to work within the organization to deliver win-win solutions for both our customers and our employees/subcontractors.
- PERFORMANCE EXPECTATIONS:
- 1. Revenue projections of branch
- 2. 90 day branch quality
- 3. Project timelines
- 4. Customer service surveys, top score of 90% or better
- 5. Office operations
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and/or qualifications required of employees to this job.
60-75,000 pay with a bonus program. Benefits available: Medical, Dental, Vision, 401K, Life Insurance.
YHIC is an Equal Employment Opportunity Employer
#INDYHICP
Other facts
About Great Day Improvements: A Family of Brands
Headquartered in Twinsburg, OH, a suburb of Cleveland, Great Day Improvements is a vertically integrated, direct-to-consumer provider of premium home improvement products including Patio Enclosures, Stanek Windows, Hartshorn Custom Contracting, Apex Energy Solutions, Universal Windows Direct, The Bath Authority, Champion Windows & Home Exteriors, Your Home Improvement Company, K-Designers, Leafguard, and Englert.
Great Day has an expanding workforce of over 4,500 employees in over 280 locations across the US.
The company has been named to REMODELING Magazine’s 550 List and Qualified Remodeler’s Top 500 List, and is among Inc. Magazine’s fastest growing private companies.
What you'll do
- The Branch Operations Manager coordinates field operations and inside office operations, including project schedules, recruitment, and customer communication. They also manage labor expenses, oversee inventory, and supervise operations staff.
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