About this role
Overview
Universal Window Direct - Area Installation Manager
As the Area Installation Manager, you will be responsible for daily inventory, warehouse preparation and maintenance, , problem solving, and assisting with customer service concerns. The IM will oversee all warehouse operations procedures per company guidelines. This role will maintain the positive image, brand, and reputation of Universal Windows Direct.
Responsibilities
Assist in the development and implementation of administrative and field process, as well as warehouse management strategies and organization tacticsMonitor customer satisfaction levels and take corrective action as neededTrain and develop a team of service-oriented staffFoster teamwork between sales associates, processing and installation staffAssist in profit and loss strategies as developed by CorporateEnsure and maintain compliance with company safety policies and procedures; operational corporate policies, practices and procedures; and government regulationsAssist in design and redesign of warehouse layouts and backend operationsQualifications
Associate’s degree in Business or Project Management or equivalent preferred3-5 years of relevant experience, preferably in the construction/remodeling industryLeadership experience with proven ability to hire, develop and motivate talentComputer software competencies (MS Office 365, Internet and Access)Knowledge of job costing and adhering to budgetsStrong construction knowledgeExperience with permitting and building code compliance projectsAbility to work standard retail hours consisting of weekends and eveningsTurn An Ordinary Job Into An Extraordinary Career. Our dedication to customer satisfaction, product innovation and quality manufacturing is the driving force behind our success and growth. We offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more. UWD is an Equal Employment Opportunity Employer
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Other facts
About Great Day Improvements: A Family of Brands
Headquartered in Twinsburg, OH, a suburb of Cleveland, Great Day Improvements is a vertically integrated, direct-to-consumer provider of premium home improvement products including Patio Enclosures, Stanek Windows, Hartshorn Custom Contracting, Apex Energy Solutions, Universal Windows Direct, The Bath Authority, Champion Windows & Home Exteriors, Your Home Improvement Company, K-Designers, Leafguard, and Englert.
Great Day has an expanding workforce of over 4,500 employees in over 280 locations across the US.
The company has been named to REMODELING Magazine’s 550 List and Qualified Remodeler’s Top 500 List, and is among Inc. Magazine’s fastest growing private companies.
What you'll do
- The Area Installation Manager will oversee daily inventory and warehouse operations while addressing customer service concerns. This role also involves training staff and ensuring compliance with safety policies and operational procedures.
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