Position Summary

Under the direct supervision of the Manager, F&B Outlet or the Assistant Manager, F & B Outlet, this position is responsible for managing the guest bills with the strictest regard to rules, regulations and outlet operational guidelines while contributing to a safe and welcoming work environment for all team members. This position may serve at a counter, in a restaurant, coffee shop, on a casino floor or other areas. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian’s learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities 

• Enters guest bills into the POS
• Counts out change and gives to the guest
• Explains pricing to guests when requested for clarification
• Maintains the cleanliness of the cashier stand and area
• Maintains own cash float and count s cash float at end of shift
• Performs opening and closing duties as required
• Restocks potato chips, candy, etc. (if applicable)
• Ensures an adequate stock of napkins, cutlery, etc.; replenishes when necessary
• Ensures tab le availability by communicating with bussing staff
• Assists with bussing duties during slower periods
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Education and Qualifications

• High School Diploma; Post Secondary hospitality or hotel education an asset
• Minimum 1 year cash handling
• POS experience
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Computer literacy in MS Office

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process, and applicants are encouraged to advise Human Resources in advance if accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.