GA
Technology Project Analyst - AFG IT Support
full-time•Cincinnati
About this role
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
AFG's IT Department provides a highly secure network for AFG departments as well as outside affiliated companies and remote locations.
We are seeking a skilled Technology Project Analyst with strong agile experience to join our AFG IT team. In this role, you will analyze business needs, define system requirements, and design IT solutions that align with organizational goals. You will collaborate with cross-functional teams, streamline processes through automation, and may serve as a Scrum Master or agile team member to support project delivery. This position is based in our corporate offices in Cincinnati, OH and may require frequent travel.
Essential Job Functions and Responsibilities
Analyzes business issues and defines requirements to design IT solutions that align with organizational goals.
Collaborates with program manager, project manager and/or project teams to gather information, model systems requirements, and document specifications.
Develops and implements automated system protocols that reduce manual processes, increasing overall operational efficiency.
Develops workflow charts and diagrams to study system capabilities and write detailed specifications.
May create end-user documentation and deliver training to ensure successful adoption of new systems.
May monitor project milestones, phases, and elements to ensure timely and budget-compliant delivery.
May serve as Scrum Master on an agile team, helping the team through a combination of facilitation and coaching, while also helping those outside the team understand how to interact with the team.
Performs other duties as assigned.
Job Requirements
Bachelor’s degree in Business, Information Technology, Computer Science or a related field.
Generally, a minimum of 6 years of related experience that includes experience in designing, coding, testing, debugging, documenting and/or maintaining applications required or configuring and using application software in a business setting.
Previous project management software experience required.
Provides requirements guidance to program manager, project manager and/or project teams.
At least 30% or more of travel may be required.
Participates in all phases of the requirements life cycle and requirements teams for small to moderately complex programs and projects.
May make recommendations for Best Practices and introduce new techniques/tools to the BA Practice (including methods/approaches).
Exhibits strong business knowledge and ability to identify and define business needs including a high level of understanding of organization's business and technology operations.
May serve as Scrum Master on an agile team, helping the team through a combination of facilitation and coaching, while also helping those outside the team understand how to interact with the team.
May serve as an agile development team member, creating and testing the product increment. Strong analytical skills with the ability to gather and analyze data to drive decision-making.
This job is non-exempt in California.
Business Unit:
AFG Enterprise ServicesBenefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.
What you'll do
- The Technology Project Analyst will analyze business needs, define system requirements, and design IT solutions that align with organizational goals. They will collaborate with cross-functional teams to streamline processes and may serve as a Scrum Master or agile team member.
About Great American Insurance Group
For more than 150 years, customers have trusted us to protect what matters most to them.
Great American Insurance Group’s roots go back to 1872 with the founding of its flagship company, Great American Insurance Company. Our innovative and specialized insurance solutions are designed to serve niche marketplaces that we know well. With our deep expertise and financial strength, we have laid a foundation of success that has stood the test of time.
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged in property and casualty insurance. With more than 30 specialty property and casualty insurance businesses, we’re well-positioned to offer tailored insurance solutions to meet businesses’ unique needs.
Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for 115 years (most recent rating evaluation of "A+" (Superior) affirmed December 11, 2025).
The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
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Frequently Asked Questions
What does a Technology Project Analyst - AFG IT Support do at Great American Insurance Group?
As a Technology Project Analyst - AFG IT Support at Great American Insurance Group, you will: the Technology Project Analyst will analyze business needs, define system requirements, and design IT solutions that align with organizational goals. They will collaborate with cross-functional teams to streamline processes and may serve as a Scrum Master or agile team member..
Is the Technology Project Analyst - AFG IT Support position at Great American Insurance Group remote?
The Technology Project Analyst - AFG IT Support position at Great American Insurance Group is based in Cincinnati, Ohio, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Technology Project Analyst - AFG IT Support position at Great American Insurance Group?
You can apply for the Technology Project Analyst - AFG IT Support position at Great American Insurance Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.