GA
Claims Representative/Senior Claims Representative-Property & Inland Marine
full-time•Cincinnati
About this role
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
Great American is one of the few carriers with a dedicated Property & Inland Marine Division and, in the industry segments it covers, with expertise second to none. From the underwriters to claims representatives, the focus is strictly on property and inland marine coverages. They are dedicated to writing only these coverages, which include Commercial Property Coverage, Inland Marine Coverage, Builder's Risk, Contractor's Equipment and Motor Truck Cargo. They specialize in the construction, energy & renewables, and transportation industries.
https://www.greatamericaninsurancegroup.com/about-us/business-operations/division/property-inland-m…
Essential Job Functions and Responsibilities
- Investigates and maintains claims:
- Reviews and evaluates coverage and/or liability.
- Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, reports, or other documents) in the investigation of claims.
- Works toward the resolution of claims files, and may attend arbitrations, mediations, depositions or trials as necessary.
- May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.
- Conveys moderately complex information (coverage, decisions, outcomes, etc.) to all appropriate parties, maintaining a professional demeanor in all situations.
- Ensures that claims payments are issued in a timely and accurate manner.
- Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
- May provide guidance and assistance to lower level positions and other functional areas.
- Performs other duties as assigned.
Job Requirements
- Education: Bachelor’s Degree or equivalent experience.
- Field of Study: Liberal Arts, Business or a related discipline.
- Experience: Generally, 1 to 5 years of related experience.
Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday–Thursday, with the fourth day determined by business needs.
Business Unit:
Property Inland MarineBenefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.
What you'll do
- Investigate and maintain claims by reviewing coverage and liability, securing necessary information, and working towards resolution. Ensure compliance with legal requirements and company policies while conveying information to all parties involved.
About Great American Insurance Group
For more than 150 years, customers have trusted us to protect what matters most to them.
Great American Insurance Group’s roots go back to 1872 with the founding of its flagship company, Great American Insurance Company. Our innovative and specialized insurance solutions are designed to serve niche marketplaces that we know well. With our deep expertise and financial strength, we have laid a foundation of success that has stood the test of time.
Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged in property and casualty insurance. With more than 30 specialty property and casualty insurance businesses, we’re well-positioned to offer tailored insurance solutions to meet businesses’ unique needs.
Great American Insurance Company has received an "A" (Excellent) or higher rating from the AM Best Company for 115 years (most recent rating evaluation of "A+" (Superior) affirmed December 11, 2025).
The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.
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Frequently Asked Questions
What does a Claims Representative/Senior Claims Representative-Property & Inland Marine do at Great American Insurance Group?
As a Claims Representative/Senior Claims Representative-Property & Inland Marine at Great American Insurance Group, you will: investigate and maintain claims by reviewing coverage and liability, securing necessary information, and working towards resolution. Ensure compliance with legal requirements and company policies while conveying information to all parties involved..
Is the Claims Representative/Senior Claims Representative-Property & Inland Marine position at Great American Insurance Group remote?
The Claims Representative/Senior Claims Representative-Property & Inland Marine position at Great American Insurance Group is based in Cincinnati, Ohio, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Claims Representative/Senior Claims Representative-Property & Inland Marine position at Great American Insurance Group?
You can apply for the Claims Representative/Senior Claims Representative-Property & Inland Marine position at Great American Insurance Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.