About this role
Join us at Orbis Education and begin a career in helping Nursing students succeed!
The E-Learning Support Specialist I manages the daily support for the partner learning management system and exam platforms. Tasks performed will be based on the needs of the group of accounts to which they are assigned. This is a remote position. This is an entry level position with a compensation range of $40k-$45k annually.
What you will do:
Resolve and respond to tickets submitted by faculty and students.
Prepare, maintain, and troubleshoot issues for exams.
Prepare, maintain, and troubleshoot issues for courses within the LMS.
Complete course audits.
Attend and conduct student and faculty orientations, including office hours for online orientations.
Other duties as assigned.
What you will have:
Bachelor’s degree or equivalent industry experience of 1-3 years
Comfort in a support role with high attention to detail
Technologically independent and able to work as part of a virtual team
Strong organization and communication skills
Experience with Learning Management Systems (LMS)
Must successfully pass a background check.
Equipment used- MS Office Suite, Zoho Ticketing System, Learning Management Systems, such as Canvas, Blackboard, and Sakai. Exam Platforms, such as ChiTester and ExamSoft, SmartSheet, Zoom, Box
What we’ll offer in return:
A career where your work genuinely makes a difference
A stable income with a good salary
Extensive training with team and management support
Structured professional development plans and opportunities
Outstanding benefits and work perks
Collaborative and supportive team environment. …and more!
#INDLOPESUP
Other facts
About Grand Canyon University
The Honors College at Grand Canyon University is designed to produce exemplary graduates who are uniquely equipped to lead and serve in the workplace as well as within their local and global communities. Our mission is to develop servant leaders and change agents who are primed to enter the world with a competitive advantage over their contemporaries in the fields of problem solving, communication, critical thinking, evidence-based decision-making and cultural awareness.
What you'll do
- The E-Learning Support Specialist I manages daily support for the partner learning management system and exam platforms, responding to faculty and student tickets. Responsibilities include preparing, maintaining, and troubleshooting issues for exams and courses within the LMS, alongside conducting orientations.
Ready to join Grand Canyon University?
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