Overview

GovCIO is currently hiring for Zscaler Engineer to support our client’s contract needs. This position is located in the within the Unites States and will be a full remote position.

Responsibilities

• Provide ongoing operational support, maintenance, and engineering with regards to the full Zscaler product suite (ZIA, ZPA, ZDX, ZCC) and related technologies for a currently deployed Zscaler implementation.
• Configure and tune the system to optimize performance and/or alerting.
• Leverage expertise and experience to actively troubleshoot complex networking and security issues related to Zscaler.
• Provide guidance on all aspects of Zscaler network and security capabilities for the customer.
• Ensure compliance with security standards, policies, and best practices for IT systems and data protection.
• Collaborate with cross-functional teams to integrate Zscaler with existing network, firewalls, external vendors, and server infrastructure to deliver high-quality technical support.
• Develop and maintain technical documentation, including network diagrams and security policies.
• Train and mentor internal teams on Zscaler best practices and security configurations.
• Interface with Zscaler Technical Support in the creation and resolution of issues.
• Assist in design and implementation of Zero Trust Network Access (ZTNA) strategies using Zscaler technologies.

Qualifications

Bachelor's with 8+ years (or commensurate experience)

Required Skills and Experience

• 5+ years of experience in network security, cloud security, or related fields.
• 2+ years of experience hands-on with Zscaler deployments in a professional support role.
• Experience deploying and operating ZScaler ZIA, ZTA, ZPA, and ZDX for large enterprises.
• Deep understanding of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), and Zscaler Client Connector.
• Experience with deployments and management of App Connectors and Branch Connectors.
• Familiarity with Zscaler’s cloud architecture and security services.
• Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, etc.).
• Solid network and cybersecurity fundamentals knowledge.
• Knowledge of cybersecurity principles and best practices.
• Familiarity with cloud service providers (AWS, Azure, Google Cloud).
• Understanding of Trusted Internet Connections (TIC)
• Fundamental knowledge of MPLS and WAN routing principles
• Fundamental knowledge of IPv4 and IPv6 protocols
• Understanding of Zero Trust principles and Secure Web Gateway (SWG) architectures.
• Strong ability to work as part of a team, but also possess the drive and ability to perform duties autonomously if the project demands it.

Clearance Required: Must be able to obtain and maintain HUD Public Trust

Preferred Skills and Experience

• Zscaler Digital Transformation Administrator (ZDTA)
• Zscaler Digital Transformation Engineer (ZDTE)
• Zscaler Digital Experience Administrator (ZDXA)
• Proficiency with automation and scripting tools (Python, Ansible, Terraform)
• Network and/or Security Certifications a plus

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range