Summary
About this role
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
At Gordon Food Service, our continued focus on quality and exceptional service has made us one of Canada’s largest food service distributors. We believe in treating each other with respect and working as a team to get things done right. And because of this collaboration, we've created an atmosphere that's fun, supportive, and alive with energy!
Position Summary
A member of the National Multi Unit Sales team develops and serves National Multi Unit accounts. As the trusted advisor for a select portfolio of Key National customers, maintains and grows relationships, seeks new opportunities, leads respective administration teams and is the liaison between customers and the divisions. Responsible for contract compliance, sales growth and profitability. Some general/broader National Multi Unit representation for the Montreal region will be required.
Location
The successful candidate should be able to commute to the Milton, Ajax, or Amherst DC 4 days a week.
What we offer
The salary range for this position is $100 000 - $150 000 plus potential 20% bonus
Medical, Dental, Prescription Drug, and EAP Benefits after 30 days of employment
Comprehensive customizable benefits program to suit you and your family needs including dental, vision, prescription drugs and extended health coverage
Company matched retirement program
Profit sharing
Training and career advancement opportunities
Gordon Food Service product discounts
Employee appreciation events
Family culture
What you would do
Serves as the primary point of contact for all customer business and account related issues. Coordinates resources to present “one face to the customer.”
Interacts frequently with external customers. Interactions should provide an exchange of information and problem solving techniques that represent GFS culture and business objectives. Leverage the value and expertise of GFS.
Builds long-term customer relationships while meeting short-term objectives.
Schedules and facilitates account reviews and develop action plans to ensure joint account objectives are being met.
Understands the customer’s business and priorities
Develops account business plans to include customer and GFS objectives and implementation strategies, and promote the customers and GFS’ stated values and positions, while selling/promoting the GFS brand throughout the customer’s organization.
Coordinates and communicates strategic account activity to Strategic Account Manager and engages senior leadership sponsorship of customer, where appropriate.
Coordinates internal account planning sessions with their account teams to ensure the highest level of customer success.
Maintains peer relationships in the field to share issues and ideas.
Review monthly reports to ensure contract compliance and profitability.
Utilize and apply customer profitability and pricing models to negotiate customer agreements.
Represent Gordon Food Service at Industry Tradeshows
What we are looking for
Written, verbal, organizational and communication skills as well as problem-solving capabilities.
Ability to multi-task, prioritize and be able to work independently or within a team environment.
Customer service and time management skills.
Negotiation skills and the ability to bring consensus or reconcile differences.
Knowledge of principles and methods for promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skill at persuading others to change their minds or behavior.
Social perceptiveness skills, being aware of others' reactions and understanding why they react as they do.
Ability to think creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
#GFSCA
We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.
At Gordon Food Service, our continued focus on quality and exceptional service has made us one of Canada’s largest food service distributors. We believe in treating each other with respect and working as a team to get things done right. And because of this collaboration, we've created an atmosphere that's fun, supportive, and alive with energy!
Position Summary
A member of the National Multi Unit Sales team develops and serves National Multi Unit accounts. As the trusted advisor for a select portfolio of Key National customers, maintains and grows relationships, seeks new opportunities, leads respective administration teams and is the liaison between customers and the divisions. Responsible for contract compliance, sales growth and profitability. Some general/broader National Multi Unit representation for the Montreal region will be required.
Location
The successful candidate should be able to commute to the Milton, Ajax, or Amherst DC 4 days a week.
What we offer
The salary range for this position is $100 000 - $150 000 plus potential 20% bonus
Medical, Dental, Prescription Drug, and EAP Benefits after 30 days of employment
Comprehensive customizable benefits program to suit you and your family needs including dental, vision, prescription drugs and extended health coverage
Company matched retirement program
Profit sharing
Training and career advancement opportunities
Gordon Food Service product discounts
Employee appreciation events
Family culture
What you would do
Serves as the primary point of contact for all customer business and account related issues. Coordinates resources to present “one face to the customer.”
Interacts frequently with external customers. Interactions should provide an exchange of information and problem solving techniques that represent GFS culture and business objectives. Leverage the value and expertise of GFS.
Builds long-term customer relationships while meeting short-term objectives.
Schedules and facilitates account reviews and develop action plans to ensure joint account objectives are being met.
Understands the customer’s business and priorities
Develops account business plans to include customer and GFS objectives and implementation strategies, and promote the customers and GFS’ stated values and positions, while selling/promoting the GFS brand throughout the customer’s organization.
Coordinates and communicates strategic account activity to Strategic Account Manager and engages senior leadership sponsorship of customer, where appropriate.
Coordinates internal account planning sessions with their account teams to ensure the highest level of customer success.
Maintains peer relationships in the field to share issues and ideas.
Review monthly reports to ensure contract compliance and profitability.
Utilize and apply customer profitability and pricing models to negotiate customer agreements.
Represent Gordon Food Service at Industry Tradeshows
What we are looking for
Written, verbal, organizational and communication skills as well as problem-solving capabilities.
Ability to multi-task, prioritize and be able to work independently or within a team environment.
Customer service and time management skills.
Negotiation skills and the ability to bring consensus or reconcile differences.
Knowledge of principles and methods for promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skill at persuading others to change their minds or behavior.
Social perceptiveness skills, being aware of others' reactions and understanding why they react as they do.
Ability to think creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
#GFSCA
We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.
We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.
Other facts
About Gordon Food Service
We’ve grown to become the largest family-operated broadline food service distributor in North America by upholding the same business approach since 1897—being passionately committed to the people we serve. We believe in the power of good food—to bring people together and make moments special. Every product, every order, and every decision we make is inspired by the people on the other side of the plate.
We distribute to foodservice operators throughout the Midwest, Northeast, Southeast and Southwest regions of the U.S. and coast to coast in Canada.
Our company also operates more than 170 Gordon Food Service Stores, which are open to the public and provide the benefits of restaurant-quality products and friendly, knowledgeable service. Gordon Food Service Stores do not charge a membership fee.
Gordon Food Service Stores are the primary supplier for many small foodservice operators, including: restaurants, churches, daycare providers, caterers, event planners, and other small businesses.
We offer a broad range of employment opportunities throughout our corporate offices, distribution centers, and retail stores. We have a strong commitment to our employees and foster an environment that promotes internal growth, training, and career development opportunities.
Gordon Food Service is an Equal Opportunity Employer and does not discriminate against any person on the basis of age, sex, race, religion, national origin, disability, or veteran status.
What you'll do
- The National Multi Unit Account Manager serves as the primary point of contact for customer business and account-related issues, coordinating resources and building long-term relationships. They are responsible for contract compliance, sales growth, and profitability while developing account business plans.
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