About this role
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...
Dispatcher
Distribution Center Address: 630 John Hancock Rd, Taunton MA
This is an in office position!
Are you all about planning and maintaining efficient transportation routes? Join our logistics team as a dispatcher! You’ll be responsible for assisting in driver scheduling, routing and scheduling orders for customers, and more. Customer service skills are essential as well - you'll be in constant communication with drivers, customers, and leadership. Be part of a skilled team that offers respect, expertise, and professional development.
Pay: Starting at $25/hour
Work Schedule:
Sunday - Thursday 1pm-10pm
Total Rewards at GFS
Affordable benefits plans start day one!
Weekly pay
Wellness reimbursement
Profit sharing & 401(k) with company match
Emergency child and elder care
95% of leadership is hired from within GFS - start your career here!
Position Summary:
Manages Gordon Food Service’s (GFS) computerized routing system to route and schedule customer deliveries to ensure a high level of consistent customer service deliveries. Manages the division’s “Hours of Service” responsibilities by auditing driver records of duty status, communicating results to leadership, making edits as needed and record keeping.
Does this look like you?
High school diploma or equivalent required
Computer Experience
Essential Functions:
Answers telephone and assist in resolving delivery problems.
Maintains constant communication with drivers, customers and sales staff to ensure customers’ delivery needs are addressed.
Maintains constant communication verbal, written and reports with drivers, transportation leadership to ensure DOT compliance on drivers “Hours of Service”.
Scheduling Backhauls
Mapping - Placement of pallets in trailer using Fusion, Software System
Performs other duties as assigned
Gordon Food Service encourages veterans and active military members to apply
BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [email protected] and use the words “Accommodation Request” in your subject line.
All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.
Other facts
About Gordon Food Service
We’ve grown to become the largest family-operated broadline food service distributor in North America by upholding the same business approach since 1897—being passionately committed to the people we serve. We believe in the power of good food—to bring people together and make moments special. Every product, every order, and every decision we make is inspired by the people on the other side of the plate.
We distribute to foodservice operators throughout the Midwest, Northeast, Southeast and Southwest regions of the U.S. and coast to coast in Canada.
Our company also operates more than 170 Gordon Food Service Stores, which are open to the public and provide the benefits of restaurant-quality products and friendly, knowledgeable service. Gordon Food Service Stores do not charge a membership fee.
Gordon Food Service Stores are the primary supplier for many small foodservice operators, including: restaurants, churches, daycare providers, caterers, event planners, and other small businesses.
We offer a broad range of employment opportunities throughout our corporate offices, distribution centers, and retail stores. We have a strong commitment to our employees and foster an environment that promotes internal growth, training, and career development opportunities.
Gordon Food Service is an Equal Opportunity Employer and does not discriminate against any person on the basis of age, sex, race, religion, national origin, disability, or veteran status.
What you'll do
- The dispatcher manages the computerized routing system to schedule customer deliveries and ensures high levels of customer service. They also audit driver records and maintain communication with drivers and leadership.
Ready to join Gordon Food Service?
Take the next step in your career journey