
Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal!
Lead a Team That Connects Businesses and Talent!
Goodwill Southern California is seeking a Supervisor, WCD Business Services to guide a high-performing team that builds employer partnerships and creates meaningful employment opportunities. You’ll coach and develop Business Service Specialists, strengthen relationships with key employers, and drive job placement and retention outcomes that align with our mission of Transforming Lives Through the Power of Work.
What You’ll Do:
Lead, train, and motivate Business Service Specialists to meet activity, placement, and retention goals.
Cultivate and manage relationships with employers across high-growth industries.
Oversee outreach campaigns, job fairs, and community events that generate hiring opportunities.
Collaborate with workforce partners and funders to ensure employer-responsive service delivery.
Maintain data integrity and ensure compliance with funder and organizational standards.
What You Bring:
Associate degree or equivalent required; Bachelor’s preferred.
2–3 years of supervisory experience in workforce or business development.
Experience working with employers and/or individuals facing employment barriers.
Strong coaching, relationship-building, and communication skills.
Salesforce/CRM knowledge preferred; bilingual (Spanish/English) a plus.
Join a mission-driven organization where your leadership directly expands access to jobs and helps Southern California communities thrive.
Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.
Transforming lives through the power of work, Goodwill Southern California serves individuals with disabilities or other vocational challenges, as well as businesses, by providing education, training, work experience and job placement services. Each year, we prepare and place thousands of individuals into sustainable employment through programs and services offered at three campuses, Career Resource Centers, WorkSource Centers, Deaf, Youth and Veteran Employment Programs throughout Los Angeles (north of Rosecrans Ave.), Riverside and San Bernardino counties. Goodwill SoCal supports our mission with proceeds generated from more than 80 stores and 25 freestanding attended donation centers.
We spend 95 percent of our budget on programs and services. Committed to caring for the earth, last year we diverted 100 million pounds of reusable or recyclable goods from landfills. Goodwill is GOOD for Everyone!
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