Goodwill Southern California logo
Supervisor, WCD Business Services
full-timeLos Angeles

Summary

Location

Los Angeles

Type

full-time

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About this role


Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! 


Lead a Team That Connects Businesses and Talent!


Goodwill Southern California is seeking a Supervisor, WCD Business Services to guide a high-performing team that builds employer partnerships and creates meaningful employment opportunities. You’ll coach and develop Business Service Specialists, strengthen relationships with key employers, and drive job placement and retention outcomes that align with our mission of Transforming Lives Through the Power of Work.

What You’ll Do:

  • Lead, train, and motivate Business Service Specialists to meet activity, placement, and retention goals.

  • Cultivate and manage relationships with employers across high-growth industries.

  • Oversee outreach campaigns, job fairs, and community events that generate hiring opportunities.

  • Collaborate with workforce partners and funders to ensure employer-responsive service delivery.

  • Maintain data integrity and ensure compliance with funder and organizational standards.

What You Bring:

  • Associate degree or equivalent required; Bachelor’s preferred.

  • 2–3 years of supervisory experience in workforce or business development.

  • Experience working with employers and/or individuals facing employment barriers.

  • Strong coaching, relationship-building, and communication skills.

  • Salesforce/CRM knowledge preferred; bilingual (Spanish/English) a plus.

Join a mission-driven organization where your leadership directly expands access to jobs and helps Southern California communities thrive.

 

Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Goodwill gives preferential consideration to persons with barriers to employment.   Persons with disabilities are encouraged to apply. 

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. 
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.  

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.   Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.   We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.  

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. 
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.

Other facts

Tech stack
Coaching,Relationship Building,Communication,Business Development,Data Integrity,Compliance,Salesforce,Bilingual

About Goodwill Southern California

Transforming lives through the power of work, Goodwill Southern California serves individuals with disabilities or other vocational challenges, as well as businesses, by providing education, training, work experience and job placement services. Each year, we prepare and place thousands of individuals into sustainable employment through programs and services offered at three campuses, Career Resource Centers, WorkSource Centers, Deaf, Youth and Veteran Employment Programs throughout Los Angeles (north of Rosecrans Ave.), Riverside and San Bernardino counties. Goodwill SoCal supports our mission with proceeds generated from more than 80 stores and 25 freestanding attended donation centers.
We spend 95 percent of our budget on programs and services. Committed to caring for the earth, last year we diverted 100 million pounds of reusable or recyclable goods from landfills. Goodwill is GOOD for Everyone!

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Non-profit Organizations
Founding Year: 1916

What you'll do

  • The Supervisor will lead and motivate a team of Business Service Specialists to achieve job placement and retention goals. They will also cultivate relationships with employers and oversee outreach campaigns to generate hiring opportunities.

Ready to join Goodwill Southern California?

Take the next step in your career journey

Frequently Asked Questions

What does a Supervisor, WCD Business Services do at Goodwill Southern California?

As a Supervisor, WCD Business Services at Goodwill Southern California, you will: the Supervisor will lead and motivate a team of Business Service Specialists to achieve job placement and retention goals. They will also cultivate relationships with employers and oversee outreach campaigns to generate hiring opportunities..

Why join Goodwill Southern California as a Supervisor, WCD Business Services?

Goodwill Southern California is a leading Non-profit Organizations company.

Is the Supervisor, WCD Business Services position at Goodwill Southern California remote?

The Supervisor, WCD Business Services position at Goodwill Southern California is based in Los Angeles, California, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Supervisor, WCD Business Services position at Goodwill Southern California?

You can apply for the Supervisor, WCD Business Services position at Goodwill Southern California directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Goodwill Southern California on their website.