About this role
Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal!
Join Our Team as a Clearance Center Operations Manager!
Goodwill Southern California is seeking an energetic and dedicated Operations Manager to lead our Clearance Center. In this fast-paced, community-focused role, you'll drive sales, production, customer service, and safety excellence—all while contributing to our mission of upcycling products and keeping them out of landfills.
What You’ll Do:
- Lead & Inspire: Supervise and mentor a team of 5-10 Ambassadors, ensuring they have the tools and training to exceed customer and sales goals.
- Manage Operations: Oversee day-to-day activities including opening/closing, cash register operations, sales floor maintenance, and production processes.
- Deliver Excellence: Engage with customers, donors, and staff with a friendly, solution-focused approach that upholds our core values of Respect, Integrity, Service, and Excellence.
- Ensure Safety & Compliance: Maintain a clean, safe work environment by enforcing company policies and standard operating procedures.
- Collaborate & Grow: Work closely with the Site Manager to plan schedules, manage performance, and drive continuous improvement.
What We’re Looking For:
- Experience: 1-3 years in a supervisory role in a customer-focused environment.
- Skills: Strong leadership, multitasking, and communication abilities. Proficiency with computers, we can train the rest!
- Flexibility: Availability to work flexible shifts, including nights, weekends, holidays, and occasional overtime.
- Commitment: A passion for mission work and a track record of reliability and integrity. Bilingual skills in Spanish are a plus.
If you're ready to lead a vibrant team and make a real impact on both our community and the environment, we want to hear from you!
Pre-Employment Testing
- 8 Panel Drug Screen
- Background Check
- Employment Verification
#LI-DNI
Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
Equal Employment Opportunity
Goodwill is committed to a policy of equal employment opportunity for applicants and employees.
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.
Nondiscrimination on the Basis of Disabilities
In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.
It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department.
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.
Other facts
About Goodwill Southern California
Transforming lives through the power of work, Goodwill Southern California serves individuals with disabilities or other vocational challenges, as well as businesses, by providing education, training, work experience and job placement services. Each year, we prepare and place thousands of individuals into sustainable employment through programs and services offered at three campuses, Career Resource Centers, WorkSource Centers, Deaf, Youth and Veteran Employment Programs throughout Los Angeles (north of Rosecrans Ave.), Riverside and San Bernardino counties. Goodwill SoCal supports our mission with proceeds generated from more than 80 stores and 25 freestanding attended donation centers.
We spend 95 percent of our budget on programs and services. Committed to caring for the earth, last year we diverted 100 million pounds of reusable or recyclable goods from landfills. Goodwill is GOOD for Everyone!
What you'll do
- The Operations Manager will supervise and mentor a team, manage daily operations, and ensure safety and compliance. They will also engage with customers and collaborate with the Site Manager for continuous improvement.
Ready to join Goodwill Southern California?
Take the next step in your career journey