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RETAIL TEAM LEADER
full-time•Hinesville
About this role
As a Retail Team Leader for Goodwill, you will maximize sales in retail stores by performing associate duties and assisting in daily operations as assigned.
Perks & Benefits:
Your journey with us ensures your work brings purpose as it directly impacts our mission services & the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve.
- Competitive weekly pay
- Comprehensive benefits including health, dental, and retirement plans
- Generous paid time off (PTO) and holidays
- Associate shopping discount
- Celebratory activities
- Career advancement opportunities
- Free training and development programs
Your Typical Day:
- Answer merchandisequestions and complete sales accurately.
- Address customer issues or refer them to management as needed.
- Greet donors and provide assistance and receipts.
- Stock and maintain a clean and orderly store according to procedures.
- Prepare reports as directed by management.
- Open and close the store in the absence of management.
- Monitor for theft and counterfeit bills, alerting management as necessary.
- Ensure the store maintains the production model established by leadership.
- Follow policies for charges, returns, exchanges, and voids accurately.
- Act in place of management as directed.
- Process and price items following established procedures.
- Supervise and train staff in customer service practices to achieve sales goals.
- Assist with the Change Roundup Program.
- Carry out managerial tasks in the absence of management, including customer complaints and task assignments.
- Complete related assignments to accomplish retail and organizational goals.
What You’ll Need:
- High school diploma or GED, or relevant experience providing necessary knowledge and skills.
- Proficiency in sales associate duties for at least 60 working days.
- Knowledge of and adherence to company policies and procedures.
- Ability to relate to individuals from diverse socioeconomic backgrounds.
- Validdriver’s license, insurance, and reliable transportation.
- Compliance with security clearances and drug screening requirements.
- Effective written and verbal communication skills.
- Professional demeanor and appearance.
- Willingness to travel asrequested.
- Flexibility to work nights and weekends.
- Ability to lift and carry up to 20 pounds routinely.
- Ability to stand for extended periods.
- Ability to work an eight-hour shift.
Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do.
Learn more about Goodwill Here: https://www.youtube.com/watch?v=YlrM5WY5bLk
About Us:
Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.
What you'll do
- The Retail Team Leader is responsible for maximizing sales by performing associate duties and assisting with daily retail store operations, including supervising and training staff on customer service practices to meet sales goals. This role also involves acting in place of management when necessary, handling customer complaints, and executing managerial tasks.
About Goodwill Southeast Georgia
OUR M I SS ION
We assist people with disabilities and other barriers to employment to live independently and become employed.
WHO WE AR E
At Goodwill, we believe that every individual can reach their potential and fully contribute to a vibrant and diverse society. As an independent social enterprise, we address the unique needs of Southeast Georgia and are positioned as a leader in workforce development. Our local staff and volunteer board of directors help guide and develop programming, which builds a stronger community and benefits all individuals living in our region. Everyone knows the Goodwill retail stores, but we are so much more. We are a nonprofit, a manufacturer, a business solutions provider and even a recycler, diverting more than 16million pounds from landfills last year. These operations drive our services and produce revenue that is re-invested into our mission.
Goodwill Southeast Georgia operates 17 stores, 4 Career Centers, an advanced manufacturing facility, staffing agencies and contract services in 33 Georgia and South Carolina counties. These operations build revenue and create jobs by contracting with local businesses and government departments to provide a wide range of commercial services. We employ over 800 associates throughout our region and placed an additional 1,600 individuals into employment in 2017.
WHAT WE DO
Our mission is delivered through customized programs and services that meet the needs of the community and bridge the gap be-tween job seekers and employers. Our goal is to support all individuals in overcoming obstacles to employment in order to build sustainable well-being.
In 2017, we placed 1,141 individuals into employment, helping them gain a better quality of life and strengthen their families. We served 6,241 people through our Job Connection Centers and provided more than 40,000 services throughout our region.
Ready to join Goodwill Southeast Georgia?
Take the next step in your career journey
Frequently Asked Questions
What does a RETAIL TEAM LEADER do at Goodwill Southeast Georgia?
As a RETAIL TEAM LEADER at Goodwill Southeast Georgia, you will: the Retail Team Leader is responsible for maximizing sales by performing associate duties and assisting with daily retail store operations, including supervising and training staff on customer service practices to meet sales goals. This role also involves acting in place of management when necessary, handling customer complaints, and executing managerial tasks..
Is the RETAIL TEAM LEADER position at Goodwill Southeast Georgia remote?
The RETAIL TEAM LEADER position at Goodwill Southeast Georgia is based in Hinesville, Georgia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the RETAIL TEAM LEADER position at Goodwill Southeast Georgia?
You can apply for the RETAIL TEAM LEADER position at Goodwill Southeast Georgiadirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.