Contracts Manager (1950)

Job DetailsJob Location: Miami, FL 33142Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $70,000.00 - $90,000.00 Salary/yearJob Category: Business DevelopmentSummary: The Contracts Manager is detail-oriented and solutions-driven while leading and maturing the organization’s contract management infrastructure. This role is critical to ensuring legal and regulatory compliance while supporting a wide range of contractual needs across the organization, including government and commercial social enterprise units and traditional corporate and non-profit support departments. Supported business units include Apparel Manufacturing, Janitorial Services, Healthcare Laundering, Third Party Logistics, Mission Services, and Donated Goods Retail operations.   The incumbent is comfortable working independently, has relevant experience with both public and private contracts and agreements, including NDAs, MOUs, etc., and is motivated to implement structure, systems, and tools that strengthen contract lifecycle management. This position will require implementing new processes and solutions to improve our internal customer experience and external relationships through a proactive and solutions-oriented approach. This role offers a unique opportunity to shape and formalize Goodwill South Florida’s internal processes while serving as the primary contracts subject matter expert and liaison to business units and leadership.   Essential Duties and Responsibilities: Contract Development & Negotiation Draft, review, and negotiate a wide range of contracts, including, but not limited to: Federal, state, and local government contracts (FAR, DFARS, etc.) Commercial agreements (e.g., vendor agreements, service contracts, NDAs) Inter-agency MOUs and partnership agreements Collaborate with business units, external legal counsel (as needed), and executive leadership to structure contracts that support operational and strategic objectives. Ensure contract templates, processes, and risk controls are standardized and enforced across the organization. Develop and maintain standardized templates and playbooks for recurring contract types and agreements.   Contract Lifecycle Management & Performance Monitoring Build and manage a centralized, auditable contract management system to maintain documentation, version control, and execution workflows Monitor key dates and deliverables (e.g., option years, renewal periods, reporting deadlines, performance metrics). Track and maintain contract performance metrics across all service lines. Collaborate with operational leaders to monitor compliance with contractual obligations, including quality, delivery timelines, labor requirements, and reporting. Identify potential issues in performance early and recommend corrective actions to ensure successful execution. Develop and manage any customer-directed corrective action plans. Provide regular reporting and analysis to leadership on contract performance status.   Compliance & Risk Mitigation Ensure compliance with applicable federal and state laws, including Federal Acquisition Regulations (FAR) and other funding agency requirements. Identify legal and operational risks in proposed agreements and proactively suggest mitigation strategies. Assist in internal and external audits related to contractual compliance.   Stakeholder Engagement & Training Serve as the primary liaison between business units and external parties on contractual matters. Provide guidance to organizational team members on contractual obligations, deliverables, and reporting requirements. Educate internal teams on contract policies and best practices to promote organizational understanding. QualificationsEducation and Experience: Required Bachelor’s degree in Business Administration, Law, Public Administration, or related field. Minimum 5 years of experience in contracts management. Proficient in drafting, reviewing, and negotiating contracts independently. Proven negotiation skills with the ability to resolve complex contract terms independently. Excellent written and oral communication, organizational, and project management skills. Proficient in Microsoft Office Suite   Preferred Juris Doctor (J.D.) A demonstrated background in both commercial and government contracting with prior experience in nonprofit, government services, or social enterprise sectors. Strong knowledge of FAR, DFARS, and other public procurement frameworks. Experience with contract management software is a plus. Certified Professional Contracts Manager (CPCM) or similar credential. Working knowledge of procurement portals (e.g., SAM.gov, local RFP/RFQ platforms).   Supervisory Responsibilities: While this position currently does not have any direct reports, the Contracts Manager may assume supervisory responsibilities in the future as the contract function expands. This could include overseeing roles such as a Contracts Administrator or other contract support staff. The selected candidate should demonstrate the capacity to lead, train, and mentor team members if supervisory duties are assigned, and must be comfortable supporting a scalable contracts management structure as the organization grows.   Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems promptly, develops alternative solutions, and uses reason even when dealing with emotionally charged topics. Communication and customer services - Ability to read, write, and communicate effectively in English.  Spanish/French-Creole is a plus but not required. Use terminology that is appropriate to the intended audience.  Edits written work for spelling and grammar.  Speaks clearly so others can understand. Demonstrates the ability to listen to and understand information and ideas presented through spoken words and sentences and to request clarification when needed. Mathematical Skills - Applying basic arithmetic calculations, including fractions, percentages, ratios, and proportions, to practical situations.  Presents numerical data effectively. Ethics - Maintains high standards of ethical conduct, exhibits honesty and integrity, and refrains from theft-related, dishonest, or unethical behavior.  Works with integrity and maintains confidentiality. Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethics, and upholds organizational values. Planning and Organizing - Prioritize work activities, use time efficiently, and develop realistic action plans. Job Commitment - Accepts responsibility and demonstrates responsible behavior, initiative, and tenacity; Works with minimal supervision and is dependable. Professionalism - Adheres to all corporate policies and procedures, including occupational safety and health policies, and promptly responds to management directions.  Maintain a professional demeanor with participants, staff, and other professionals.  Project a positive image of Goodwill.  Reacts well under pressure and accepts responsibility for own actions.  Follows through on commitments. Work Quality - Demonstrates accuracy, completeness, and neatness.  Seek opportunities to enhance and promote quality.  Applies feedback to improve performance.  Monitors own work to ensure quality. Attendance/Punctuality - Report to work as scheduled and on time and remain on the job throughout regular work hours.  Notify supervisor of lateness, absence, or if an urgent reason for leaving work arises. Commit to working long hours when necessary to reach goals; complete tasks on time or notify your supervisor of an alternative plan. Teamwork - Works and interacts with others to accomplish overall group goals; solicits feedback to maximize results. Safety and Security - Observe all safety and security procedures; report any safety deficiencies to your immediate supervisor. Uses equipment and materials properly. Knows what Material Safety Data Sheets (MSDS) are and where they are stored. Personal Characteristics—Dress in appropriate business attire. Conduct yourself professionally. Take initiative. Be dependable and accurate, and take pride in your work.    Adaptability - Adapts to changes in the work environment, manages competing demands, and adjusts approaches and methods to best fit the situation. Can effectively deal with frequent changes, delays, or unexpected events. Analytical - Can understand diverse information, collect and research data, and use intuition and experience to complement data, helping to design workflows and procedures. Detail-Oriented – Must be an organized professional with an excellent eye for detail. Diversity—Shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes a harassment-free environment, and builds a diverse workforce. Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgment—Displays willingness to make decisions; exhibits sound and accurate judgment; Supports and explains reasoning for decisions; includes appropriate people in the decision-making process; makes timely decisions. Leadership – Exhibits confidence in oneself and others; inspires and motivates others to perform well; effectively influences the actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.  Must be highly reliable and able to carry out tasks autonomously and collaboratively. Motivation – Self-motivated and a self-starter. Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures oneself against a standard of excellence; takes calculated risks to accomplish goals. Persistent and results-oriented. Work Environment - Able to work in an office setting within a manufacturing environment.