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Donation Attendant Plaza FT
full-time•Annandale
About this role
Overview
Donation attendants are true Goodwill Ambassadors. Enjoy an active and dynamic position assisting donors of household goods. If you enjoy being around other people, working outdoors, and representing an organization that makes a positive impact on our community, then welcome home.
Responsibilities
Essential Competencies:
Action Oriented Customer Focus Composure Time Management
Essential Duties and Responsibilities:
1. Provides excellent customer service to all internal and external guests.2. Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.3. Accurately record donations.4. Ability to independently lift up to a maximum of 50 pounds.5. Ability to safely operate manual and or power equipment (depending on location).6. Responsible for keeping donation area clean and free of debris.7. Completes donor receipts and offers the donor a copy.8. Sorts donated items into designated categories.9. Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager.10. Maintains a clean, neat uniform and appearance.
Other Duties and Responsibilities:
1. Assists truck and driver helper load/unload donations into company vehicles.2. Performs general housekeeping duties as needed.3. Performs other duties as directed.
Qualifications
Required Qualifications:
1. Previous customer service experience.2. Ability to provide exceptional customer service to internal and external customers.3. Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management.4. Ability to effectively communicate verbally with associates and customers.5. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours – per 8 hour shift)6. Ability to lift up to 50 pounds frequently.
Preferred Qualifications
1. A minimum of six months of previous work experience.2. High school diploma or equivalent.3. Ability to work in a team environment.4. Previous experience working in a warehouse environment.5. Previous pallet packing and forklift experience.6. Basic computer skills.7. Multilingual with proficiency in English.
What you'll do
- Donation attendants provide excellent customer service by greeting donors and assisting with the unloading of donations. They are responsible for maintaining a clean donation area and accurately recording donations.
About Goodwill of Greater Washington
Goodwill of Greater Washington (DC Goodwill) transforms lives and communities through the power of education and employment.
We provide job training and employment services for people with disadvantages and disabilities throughout the greater Washington, DC metropolitan area.
Ready to join Goodwill of Greater Washington?
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Frequently Asked Questions
What does a Donation Attendant Plaza FT do at Goodwill of Greater Washington?
As a Donation Attendant Plaza FT at Goodwill of Greater Washington, you will: donation attendants provide excellent customer service by greeting donors and assisting with the unloading of donations. They are responsible for maintaining a clean donation area and accurately recording donations..
Is the Donation Attendant Plaza FT position at Goodwill of Greater Washington remote?
The Donation Attendant Plaza FT position at Goodwill of Greater Washington is based in Annandale, Virginia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Donation Attendant Plaza FT position at Goodwill of Greater Washington?
You can apply for the Donation Attendant Plaza FT position at Goodwill of Greater Washingtondirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.