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Goodwill Industries of San Diego County

Store Manager III

full-time•Oceanside

Summary

Location

Oceanside

Type

full-time

Experience

5-10 years

Company links

WebsiteLinkedInLinkedIn

About this role

About Us

Are you looking for meaningful work and want to make a difference?  Joining the Goodwill team could be a great fit for you!  At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration.  We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment. 

Overview

POSITION SUMMARY: Responsible for achieving store revenue goals, daily operations including safety and loss prevention compliance, production/retail operations, customer, and donor satisfaction. Responsible for the overall training, development, retention, wage and hour compliance, and satisfactorily addressing employee relation issues of all store staff. May be required to move locations within a 25 mile radius of San Diego County.

 

Responsibilities

Essential Function Statements:

  • Responsible for daily store operations, completing required reports, and achieving revenue of the store. Utilizes tools provided and monitor labor, store expenses, employee morale, product levels, quality and pricing as well as customer service. Utilizes critical thinking and strategic vision to ensure revenue goals are met.
  • Responsible for maintaining and providing excellent customer service and addressing, investigating, and documenting customer concerns.
  • Provides product that meets company pricing and quality standards.
  • Analyzes store's performance and collaborate with District Manager on sales/production strategies as needed.
  • Investigates, documents and communicates any concerns or on going issues related to the department and provides feedback and resolutions.
  • Responsible for maintaining store in a safe, clean and well merchandised manner per company standards, policies and procedures and any applicable laws or regulations.
  • Motivates, trains, coaches, engages and develops staff in a positive work environment to retain employees, increase productivity and achieve departmental goals. Utilizes performance management tools such as annual evaluations and goal setting conversations to develop staff.
  • Manages the implementation of organizational initiatives such as 4DX methodology and Kaizen continual improvement.
  • Makes recommendations for new hires and termination of employment as needed. Participates in interview process as needed/required.
  • Ensures employment relationship issues are resolved according to organization’s best practices, policies and procedures, organizational culture, core values and in accordance with employment laws and regulations.
  • Performs other duties as assigned or needed.
  • Qualifications

    SKILLS AND ABILITIES:

     

    Education: High School Graduate or General Education Degree (GED) required. Associate’s Degree or higher preferred.

     

    Experience: Five years minimum of related experience.

     

    Computer Skills: Email, Internet use, Microsoft word and Excel.

     

    Certificates & Licenses: Must have a valid CA Driver’s License, proof of insurance and driving record acceptable by Goodwill’s insurance company. Must also have an insured, reliable vehicle.

     

    Other Requirements: Ability to operate electronic cash register. Ability to work with simple arithmetic (addition, subtraction, fractions, percentages, etc.). Ability to calculate figures and amounts related to cash handling (for example, change discounts, etc.). Ability to read and understand sales reports.

    What you'll do

    • The Store Manager is responsible for achieving store revenue goals and overseeing daily operations, including safety and loss prevention compliance. They also focus on training and developing staff while ensuring customer and donor satisfaction.

    About Goodwill Industries of San Diego County

    Our mission is: "To provide employment and training opportunities to people with disabilities and other barriers to employment"

    Ready to join Goodwill Industries of San Diego County?

    Take the next step in your career journey

    Frequently Asked Questions

    What does a Store Manager III do at Goodwill Industries of San Diego County?

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    As a Store Manager III at Goodwill Industries of San Diego County, you will: the Store Manager is responsible for achieving store revenue goals and overseeing daily operations, including safety and loss prevention compliance. They also focus on training and developing staff while ensuring customer and donor satisfaction..

    Is the Store Manager III position at Goodwill Industries of San Diego County remote?

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    The Store Manager III position at Goodwill Industries of San Diego County is based in Oceanside, California, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Store Manager III position at Goodwill Industries of San Diego County?

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    You can apply for the Store Manager III position at Goodwill Industries of San Diego Countydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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