GI
E Commerce Agent I
full-time•Santa Ana
About this role
Be Prepared for the Future with e-Commerce Skills.
PURPOSE OF POSITION:
To perform a variety of duties in support of Goodwill’s e-commerce business. An Agent I is responsible for creating a strong partnership with retail staff to produce optimum ShopGoodwill .com sales results. E Commerce Agent I must consistently meet department goals, demonstrate production of the highest quality, and demonstrate a willingness to share his/her knowledge with other employees. Responsibilities include, but are not limited to; sorting, cleaning, selecting and processing of items for the purpose of photographing and listing them for ShopGoodwill.com. The Agent may assist in the shipping of sold items and/or other duties to ensure continued movement of listed items. This position requires the ability to work from different store locations as needed.
DUTIES AND RESPONSIBILITIES:
Actively sorts, identifies and prepares items for photography. Photographs items and edits and crops photos. Proactively identifies and pulls items for e-commerce listings. Able to list items for sale on various marketplaces at an acceptable level with a minimum of errors. Able to research and identify products to be sold online if required. Facilitate shipment of sold items if needed, if necessary. Aided in filling items and maintaining the shelves. Prepares product to be sent back to the main campus. Provides feedback to the manager regarding production issues. Consistently meets or surpasses department goals for 1) Average Price and 2) Listing Goals. Works closely with entry level E Commerce employees and program participants to ensure their success. Collaborate with the shipping clerk in answering customer inquiries.
MINIMUM JOB REQUIREMENTS:
High school diploma or GED preferred. Must be able to read, speak, and understand the English language. Ability to operate a digital camera and photo editing software, preferred. Must be able to lift up to 50 pounds. Must possess intermediate PC skills. Experience with Adobe Photoshop and Microsoft Applications, preferred. Advanced knowledge of Shopgoodwill.com site functions, as well as familiarity with other E Commerce avenues and trends. Must be able to type 35 WPM. Must possess business grammar and writing skills with minimal errors. Must be able to work under minimal supervision.
WORK DEVICES/MATERIALS/EQUIPMENT USED:
Uses various office supplies and equipment including: personal computer; camera equipment; telephone, fax machine, printer, copy machine, file cabinets, forms/papers, pens/pencils, etc. Must be able to operate a hand truck and 4 wheeled cart if required.
WORK SCHEDULE: Varies
BENEFITS: Medical/Dental/Vision/Vol. Life and AD&D/Holiday Pay/Vacation Pay/Tuition Reimbursement/Retirement Plan/20% Discount on Store Purchases.
What you'll do
- The E Commerce Agent I is responsible for sorting, cleaning, selecting, and processing items for e-commerce sales. They must also photograph and list items for sale while collaborating with retail staff and assisting in shipping sold items.
About Goodwill Industries of Orange County CA
Our Mission:
We help people achieve their goals through a journey of personal support, work experience, and career development.
Our Vision:
We envision a caring and connected community where everyone has access to meaningful career opportunities.
We believe the power of work changes lives.
We are Orange County’s leading nonprofit provider of education, training, and career services for people with disabilities as well as those with other barriers to independence. We enhance the dignity and quality of life of individuals, families, and communities by eliminating barriers to opportunity and helping them reach their fullest potential through powerful programs and services.
Through the revenue generated from donated goods sold in our stores throughout Orange County including shopgoodwill.com, we strengthen our capacity to achieve our mission through this unique social enterprise. In addition to retail operations, diverse revenue streams also include document destruction services, e-waste collections, packaging and assembly services and workforce development.
Ready to join Goodwill Industries of Orange County CA?
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Frequently Asked Questions
What does a E Commerce Agent I do at Goodwill Industries of Orange County CA?
As a E Commerce Agent I at Goodwill Industries of Orange County CA, you will: the E Commerce Agent I is responsible for sorting, cleaning, selecting, and processing items for e-commerce sales. They must also photograph and list items for sale while collaborating with retail staff and assisting in shipping sold items..
Is the E Commerce Agent I position at Goodwill Industries of Orange County CA remote?
The E Commerce Agent I position at Goodwill Industries of Orange County CA is based in Santa Ana, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the E Commerce Agent I position at Goodwill Industries of Orange County CA?
You can apply for the E Commerce Agent I position at Goodwill Industries of Orange County CAdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.