GI
Donation Express Attendant
OTHER•Franklin
About this role
Job Location
Franklin-Trinity Center DECJob Summary:
The Donation Express Attendant will provide for the most consistent daily acquisition of donations at the Donation Express Centers. To represent Goodwill's commitment to hospitality by assisting donors in a prompt, friendly manner when unloading their donations and providing receipts. To safeguard donations by sorting and packing them in proper receptacles in the donation center. To maintain a clean, organized area in and around the donation center.Job Description
Essential Functions
- Exhibit hospitality and a high level of customer service awareness, including being courteous and appreciative to all donors, providing donation receipts, and greeting donors promptly and cheerfully, and handling all donated items with care and gratitude.
- Be prompt and consistent in attendance.
- Work the scheduled hours and open and close the site on schedule.
- Decline donations graciously when appropriate, while following Goodwill's policy for non-acceptable items.
- Sort and secure donations as designated by the Director of Donations, DEC Manager and Supervisor(s).
- Accurately record all donations and assist with the completion of daily donation summary sheets in a timely manner.
- Communicate activity of donation center by calling in donor count every work day.
- Organize DEC supply table and communicate the needs of the collection center or hazards to a Supervisor on a timely basis.
- Assist transportation staff in sweeps and exchange of trailers where applicable.
- Maintain a clean and safe work environment by sweeping/picking up inside and immediate area outside the DEC site and on the property.
- Attend all mandatory DEC meetings designated by the Supervisor.
- Distribute flyers, handouts, and other written information about Goodwill to donors as directed by management.
- Continually and effectively communicate Goodwill’s mission to donors.
- Be knowledgeable of and comply with all company policies and procedures, as well as legal requirements, at all times.
- Other duties as assigned by management.
Minimum Qualifications
Required Skills:
Education
- None
Experience
- One (1) year of experience working with the public is desired.
Knowledge and Skills
- Must be able to lift/carry over 50 lbs.
- Must be able to push/pull loads of over 50 lbs.
- Work with people in a professional manner.
- Must be self-motivated to work independently toward agreed upon goals and objectives.
- Must be able to read, write, and perform simple addition in order to complete required paper work.
- Must have the ability to provide a consistently mature, neat, clean image for Goodwill Industries.
- Must display the ability to work by one's self without constant supervision.
- Must have ability to understand and recognize the difference between acceptable and unacceptable donations and communicate this to the donor.
- Must provide for own transportation to all assigned donations centers.
- Excellent interpersonal skills with ability to relate well with all people, including clients and employees.
Preferred Education / Experience / Knowledge & Skills / Certifications & License
- Experience working outdoors is preferred.
What you'll do
- The Donation Express Attendant is responsible for acquiring donations consistently and providing excellent customer service to donors. This includes sorting and securing donations, maintaining a clean environment, and communicating effectively with supervisors and donors.
About Goodwill Industries of Middle Tennessee
For more than 60 years, locally operated nonprofit organization Goodwill Industries of Middle Tennessee has provided job training and job placement free of charge to people with disabilities or other barriers to employment through the sale of donated items. Goodwill's vision is that all people will have the opportunity to reach their fullest potential through the power of work. More information about Goodwill’s Career Solutions, retail stores and donation centers can be found online at www.giveit2goodwill.org or by calling 1-800-545-9231.
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Frequently Asked Questions
What does a Donation Express Attendant do at Goodwill Industries of Middle Tennessee?
As a Donation Express Attendant at Goodwill Industries of Middle Tennessee, you will: the Donation Express Attendant is responsible for acquiring donations consistently and providing excellent customer service to donors. This includes sorting and securing donations, maintaining a clean environment, and communicating effectively with supervisors and donors..
Is the Donation Express Attendant position at Goodwill Industries of Middle Tennessee remote?
The Donation Express Attendant position at Goodwill Industries of Middle Tennessee is based in Franklin, Tennessee, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Donation Express Attendant position at Goodwill Industries of Middle Tennessee?
You can apply for the Donation Express Attendant position at Goodwill Industries of Middle Tennesseedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.