GOODWILL INDUSTRIES OF MICHIANA INC logo
Guest Services Representative - South Bend - FT
full-timeSouth Bend

Summary

Location

South Bend

Type

full-time

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About this role

Job DetailsJob Location: Western Headquarters - South Bend, IN 46619Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $12.50 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalJob Objective:

To provide professional, courteous, and efficient support to guests and staff in the Administration Department by ensuring a welcoming environment and contributing to smooth daily operations. These tasks include operating the telephone switchboard, maintaining reports, and performing general clerical duties This position reports to the Executive Office Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:

Greet and assist visitors in person and by phone; direct inquiries appropriately.
Maintain a clean, safe, and welcoming reception area by following established procedures and protocols.
Monitor building security by managing visitor logs, issuing badges, and following access procedures.
Prepare reports, handle mail and bank deposits, and track postage usage.
Maintain inventories for clocks, uniforms, and vending supplies with proper documentation.
Assist with administrative tasks and serve as backup for office supply management.
Support communication and continuity across departments
Other duties as assigned by supervisor.
QualificationsRequired Education and Skills:

High school diploma or equivalent or the ability to obtain through The Excel Center.
Excellent verbal and written communication skills, with strong listening and interpersonal abilities to engage effectively with individuals from diverse backgrounds, including those who may be disabled or disadvantaged.
Strong organizational skills, with the ability to prioritize multiple tasks, meet tight deadlines, and adapt under pressure.
Demonstrated ability to work independently with minimal supervision, exercise sound judgment, and maintain discretion in applying company policies.
Technologically proficient, with advanced skills in Microsoft Office programs such as Word, Excel, PowerPoint, and Publisher.
Ability to pass a criminal background check and drug screen.

Qualifications:

Authorized to work in the United States.

Flexible availability.
Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

Other facts

Tech stack
Guest Assistance,Telephone Switchboard Operation,Report Maintenance,Clerical Duties,Visitor Management,Security Monitoring,Mail Handling,Inventory Management,Administrative Support,Communication,Microsoft Office Proficiency,Interpersonal Abilities,Task Prioritization,Working Independently,Discretion

About GOODWILL INDUSTRIES OF MICHIANA INC

Our mission is to strengthen communities by empowering people to achieve their most abundant life!

Team size: 501-1,000 employees
LinkedIn: Visit
Industry: Non-profit Organization Management

What you'll do

  • The primary role is to provide professional, courteous, and efficient support to guests and staff by ensuring a welcoming environment and managing daily operations, which includes operating the telephone switchboard and performing general clerical tasks. Essential functions involve greeting visitors, maintaining the reception area, monitoring building security, preparing reports, and managing inventories.

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Frequently Asked Questions

What does a Guest Services Representative - South Bend - FT do at GOODWILL INDUSTRIES OF MICHIANA INC?

As a Guest Services Representative - South Bend - FT at GOODWILL INDUSTRIES OF MICHIANA INC, you will: the primary role is to provide professional, courteous, and efficient support to guests and staff by ensuring a welcoming environment and managing daily operations, which includes operating the telephone switchboard and performing general clerical tasks. Essential functions involve greeting visitors, maintaining the reception area, monitoring building security, preparing reports, and managing inventories..

Why join GOODWILL INDUSTRIES OF MICHIANA INC as a Guest Services Representative - South Bend - FT?

GOODWILL INDUSTRIES OF MICHIANA INC is a leading Non-profit Organization Management company.

Is the Guest Services Representative - South Bend - FT position at GOODWILL INDUSTRIES OF MICHIANA INC remote?

The Guest Services Representative - South Bend - FT position at GOODWILL INDUSTRIES OF MICHIANA INC is based in South Bend, Indiana, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Guest Services Representative - South Bend - FT position at GOODWILL INDUSTRIES OF MICHIANA INC?

You can apply for the Guest Services Representative - South Bend - FT position at GOODWILL INDUSTRIES OF MICHIANA INC directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about GOODWILL INDUSTRIES OF MICHIANA INC on their website.