GOODWILL INDUSTRIES GROUP logo
Guest Services Representative - South Bend - FT
full-timeSouth Bend

Summary

Location

South Bend

Type

full-time

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About this role

Job DetailsJob Location: Western Headquarters - South Bend, IN 46619Position Type: Full TimeEducation Level: Not SpecifiedSalary Range: $12.50 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalJob Objective:

To provide professional, courteous, and efficient support to guests and staff in the Administration Department by ensuring a welcoming environment and contributing to smooth daily operations. These tasks include operating the telephone switchboard, maintaining reports, and performing general clerical duties This position reports to the Executive Office Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions:

Greet and assist visitors in person and by phone; direct inquiries appropriately.
Maintain a clean, safe, and welcoming reception area by following established procedures and protocols.
Monitor building security by managing visitor logs, issuing badges, and following access procedures.
Prepare reports, handle mail and bank deposits, and track postage usage.
Maintain inventories for clocks, uniforms, and vending supplies with proper documentation.
Assist with administrative tasks and serve as backup for office supply management.
Support communication and continuity across departments
Other duties as assigned by supervisor.
QualificationsRequired Education and Skills:

High school diploma or equivalent or the ability to obtain through The Excel Center.
Excellent verbal and written communication skills, with strong listening and interpersonal abilities to engage effectively with individuals from diverse backgrounds, including those who may be disabled or disadvantaged.
Strong organizational skills, with the ability to prioritize multiple tasks, meet tight deadlines, and adapt under pressure.
Demonstrated ability to work independently with minimal supervision, exercise sound judgment, and maintain discretion in applying company policies.
Technologically proficient, with advanced skills in Microsoft Office programs such as Word, Excel, PowerPoint, and Publisher.
Ability to pass a criminal background check and drug screen.

Qualifications:

Authorized to work in the United States.

Flexible availability.
Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.

Other facts

Tech stack
Communication Skills,Organizational Skills,Interpersonal Skills,Technological Proficiency,Clerical Duties,Customer Service,Judgment,Discretion,Adaptability,Teamwork,Problem Solving,Attention to Detail,Time Management,Safety Procedures,Report Preparation,Inventory Management

About GOODWILL INDUSTRIES GROUP

Goodwill Industries is all about people working.

We are North America’s leading nonprofit provider of education, training, and career services for people with disadvantages, such as welfare dependency, homelessness, and lack of education or work experience, as well as those with physical, mental and emotional disabilities.

We believe that work has the power to transform lives by building self-confidence, independence, creativity, trust and friendships. Everyone deserves a chance to have these. Goodwill provides that chance.

Considering working at Goodwill? Goodwill is nonprofit brand that is respected and highly relevant in today’s economy. Forbes recently named Goodwill one of the "Top 25 Most Inspiring Companies."​

Team size: 51-200 employees
LinkedIn: Visit
Industry: Non-profit Organizations
Founding Year: 1902

What you'll do

  • The Guest Services Representative is responsible for providing professional and courteous support to guests and staff, ensuring a welcoming environment. Key tasks include operating the telephone switchboard, maintaining reports, and performing general clerical duties.

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Frequently Asked Questions

What does a Guest Services Representative - South Bend - FT do at GOODWILL INDUSTRIES GROUP?

As a Guest Services Representative - South Bend - FT at GOODWILL INDUSTRIES GROUP, you will: the Guest Services Representative is responsible for providing professional and courteous support to guests and staff, ensuring a welcoming environment. Key tasks include operating the telephone switchboard, maintaining reports, and performing general clerical duties..

Why join GOODWILL INDUSTRIES GROUP as a Guest Services Representative - South Bend - FT?

GOODWILL INDUSTRIES GROUP is a leading Non-profit Organizations company.

Is the Guest Services Representative - South Bend - FT position at GOODWILL INDUSTRIES GROUP remote?

The Guest Services Representative - South Bend - FT position at GOODWILL INDUSTRIES GROUP is based in South Bend, Indiana, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Guest Services Representative - South Bend - FT position at GOODWILL INDUSTRIES GROUP?

You can apply for the Guest Services Representative - South Bend - FT position at GOODWILL INDUSTRIES GROUP directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about GOODWILL INDUSTRIES GROUP on their website.