Summary
Type
part-time
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About this role
Job Summary:
To ensure all diagnostic services are scheduled with a high degree of accuracy. To make sure all incoming orders are scanned and visible in the patient’s chart. To maintain a working relationship with providers/departments/patients to ensure the test ordered is the appropriate service with the appropriate diagnosis.
Essential Job Duties:
- Schedule all diagnostic services with a high degree of accuracy and customer service.
- Answer phone calls from patients/offices/departments, answering questions they may have in regards to scheduling process or testing information. Also answer informational calls from different areas and patients that are transferred.
- Cancel and Reschedule testing requested by patient or provider with accuracy.
- Enter all Incoming Orders into EPIC.
- Upload faxes/orders into appropriate patients chart.
- Work the scheduled orders WQ on assigned day.
- Work assigned WQ’s checking WQ at least 1x per day.
- Maintains a working relationship with Provider offices and Hospital departments to ensure test ordered is the appropriate service with the appropriate diagnosis.
- Retrieve Voicemails left by patients/providers/departments, return calls as needed.
Secondary Job Duties That May be Reassigned:
- Scan documents into patients chart (referral and media tab).
- Check emails throughout the day for Pre
- cert & Scheduling Department (Pre
- cert will send emails when patients don’t have an approval and need to be rescheduled)
- Work with Manager and Supervisor on issues with scheduling or referral creation if needed.
Thank you for your interest in employment at Good Samaritan Hospital. Please provide all information requested to assure that all your qualifications are fairly considered for current or future vacancies. Your application will remain in our active files for six months. After six months, re-application is necessary. The submission of this application does not automatically result in an employment interview or job offer.
Other facts
About Good Samaritan
For more than 100 years, Good Samaritan has been a health care leader in southwestern Indiana and southeastern Illinois. Located in historic Vincennes, Good Samaritan is a 158-bed community health care facility with over 1,800 employees and a commitment to delivering exceptional patient care.
Good Samaritan offers a broad range of medical services as well as some of the most progressive technology available today. The Gibault Memorial Tower, opened in 2015, provides our patients, their families and our entire community an environment where the highest quality of care is provided. An array of services and staff are ready to greet patients with medical expertise, cutting-edge technology and big hearts. The tower has five floors, each with a focus: Cardiology and Clinical Decision, Intensive Care, Pediatrics and Medical Surgery, Joint Replacement and Medical Surgery, and Women’s Health and Oncology.
The hospital also has a state-of-the-art Same Day Surgery Center, with surgical suites designed with input from the hospital’s physicians.
The Cancer Pavilion is a 25,000-square-foot comprehensive oncology care center, featuring one of the most advanced methods for delivering radiation therapy, a linear accelerator with IMRT. The Pavilion also has 12 fully equipped infusion suites and other amenities for patients and families.
Good Samaritan is proud that generations of families have chosen us as their preferred health-care provider, allowing us to be the first, best place in health care.
Mission: Provide excellent health care by promoting wellness, education and healing through trusting relationships.
Vision: To be the regional center of excellence in health care to support the communities we serve.
Our Promise: We promise to treat you like family by delivering compassionate, high-quality care throughout your journey.
PRIDE Values
Patient | Respect | Integrity | Dignity | Excellence
What you'll do
- The primary responsibility is to schedule all diagnostic services accurately and maintain communication with patients and providers. Additional duties include managing incoming orders and ensuring they are properly documented in the patient’s chart.
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