About this role
Who Is Bristol Farms?
Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.
To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.
We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.
Ingredients You'll Bring to the Table
You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.
What Will Be On Your Plate?
Job Title: Wine Clerk
Department: Wine and Spirits
Reports To: Wine Manager and Store Director
FLSA Status: Nonexempt
Summary
The Wine Clerk is responsible for providing service that exceeds the expectations of customers by performing the following duties (other duties may be assigned):
- Assures proper displaying and selling of all Liquor products to customers and advises customers on the quality of wine, method of handling, and other factors affecting the product.
- Responsible for maintaining and practicing department standards.
- Responsible for serving customers with excellent service.
- Leads by example; models correct behavior and adherence to company policies and procedures.
- Follows the employee handbook at all times, especially on service standards and appearance.
- At all times, meets and exceeds Bristol Farms standards in service, quality, and cleanliness.
Customer Service Skills
Wine clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers. They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Wine clerks are expected to have a positive “can-do” attitude; to treat others with respect; and easily adjust to changes in the workplace.
Education and/or Experience
High School diploma or general education degree (GED); one to three months related experience and /or training; or equivalent combination of education and experience. Candidates for this position should be 21 years of age or older.
Physical Demands
While performing the duties of this job, the Wine Clerk is regularly required to stand; walk; and use hands to finger; handle, or feel objects, tools, or controls. The Wine Clerk occasionally is required to reach with hands and arms. The Wine Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The Wine Clerk must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close and color vision. The Wine Clerk must be able to use a 2-wheeled dolly (hand truck) to carry over 100 pounds at a time. The Wine Clerk must also safely use a box cutter with razor blades.
Why You’ll Love Working at Bristol Farms:
- Amazing earning potential, paid weekly!
- A values-based culture that will engage and empower your growth and development
- A strong training program that will build your guest service skills
- Opportunity for growth within our family of brands
- Benefits available – Including medical, dental, vision, and 401K
- Numerous scholarship opportunities available to full & part time team members
- 20% discount at all Bristol Farms and Lazy Acres locations
- $60 credit to Shoes for Crews every 6 months of employment
Other facts
About Good Food Holdings Companies
Good Food Holdings, LLC is the holding company for five preeminent and enduring food retailing brands: Bristol Farms, Lazy Acres Natural Market, Metropolitan Market, New Seasons Market, and New Leaf Community Markets.
What you'll do
- The Wine Clerk is responsible for providing exceptional customer service and ensuring proper display and selling of liquor products. They must maintain department standards and lead by example in adhering to company policies.
Ready to join Good Food Holdings Companies?
Take the next step in your career journey