Summary
Location
United Kingdom
Type
full-time
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About this role
About us:
Gold Care Homes is a well-established independent care home group for the elderly employing around 2500 employees across 45 care homes. We are looking for a Sales Manager to build a trusting and positive relationship with key stakeholders, ambassadors in the community, prospective residents, and their families.
You will be the first point of contact for our enquirers, and will effectively and empathetically support them in the journey of finding a care home for themselves or their loved ones, being on hand to answer their questions throughout and eventually welcoming them into our home when they move in.
You will be an experienced sales professional, perhaps already in a role dealing with complex or consultative sales in a targeted environment. Your sales skills are important, but your natural ability to show empathy and nurture relationships will be what makes you stand out from the crowd.
About you:
- Proven experience in targeted sales roles.
- Ability to create and nurture relationships and referrals with key stakeholders.
- You will have excellent IT skills and you will be familiar with using a sales CRM software package such as SalesForce.
- Excellent communication skills.
- Presentation skills.
- Target driven and customer centric.
- Empathetic and caring approach.
What you will be doing:
- Managing all enquiries professionally and in a timely manner.
- Meeting set occupancy and revenue targets.
- Advancing enquiries through the sales process and conducting show rounds.
- Exceeding customer expectations and delivering a first-class customer experience.
- Business development and networking.
- Local marketing, including organising and managing events at the care home.
- Building awareness of the care home and establishing links and partnerships in the local community.
- Administrative duties, such as move in and contract paperwork.
What you will need:
- A flexible approach to the needs of our customers and an understanding of the issues that older people face.
- A full UK driving licence.
- A positive attitude.
- Ability to meet targets and KPIs and deliver results.
Benefits:
- Basic Salary £35,000 + commission
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
If this sounds like your next opportunity, please apply with a current CV.
Other facts
About Gold Care Homes
At Gold Care Homes we aim to provide our residents with a secure, relaxed and homely environment in which their care, well-being and comfort is of prime importance.
Privately owned by the Gidar family, Gold Care Homes has an established reputation of delivering high quality care and a wide range of facilities to their residents. An ongoing programme of investment means that all of the homes are well presented and maintained to ensure residents are healthy and content.
Gold Care Homes was established in 1999 and has since grown to operate 26 care homes. The group offers a range of services which includes residential, nursing, frail elderly and dementia care. Respite care is also available on a short term basis, subject to bed availability, at most of the homes.
Our management teams focus on recruiting, training and retaining the best available staff to ensure that residents enjoy the continuity of care which you would expect from a premium quality operator.
These fundamentals are essential to provide a good quality care service.
What you'll do
- The Sales Manager will manage all enquiries professionally and meet occupancy and revenue targets. They will also conduct show rounds and build awareness of the care home in the local community.
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