About this role
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Paramedic
EXCELLENT BONUS PROGRAM:
Eligible to earn up to $600.00 per month in incentive bonuses based on center performance metrics and customer satisfaction scores.
About Us
Inova, one of the nation's leading healthcare providers, and GoHealth Urgent Care, a consumer-centric on-demand care company, have partnered to operate urgent care centers across Northern Virginia.
At GoHealth Urgent Care, we prioritize the needs of our patients by delivering an effortless experience, a welcoming culture of care, and seamless integration with our health system partners and communities.
Job Summary
In a collaborative manner, the Paramedic provides support to Medical Providers, Radiologic Technologists, and patients through a variety of clinical and administrative tasks. Responsibilities include front desk registration, vital sign collection, medical history intake, point-of-care testing, medication administration, and assisting with in-office procedures.
Essential Functions
- Create and maintain a welcoming environment for patients through exceptional customer service.
- Verify insurance information and collect/process co-payments and deductibles.
- Schedule patient appointments and coordinate provider referrals.
- Secure patient information and maintain confidentiality through accurate medical recordkeeping and coding.
- Conduct patient interviews, record medical history, and confirm visit purpose.
- Prepare patients for exams by performing vital signs and reporting history summaries.
- Assist providers with evaluations and in-office procedures; notify providers of abnormal findings.
- Perform point-of-care testing for various conditions; conduct phlebotomy, wound care, and EKGs.
- Administer medications per protocols approved by the local Medical Director.
- Prepare for procedures such as suturing, incision and drainage, and foreign body removal.
- Perform IV catheter insertion, fluid administration, splinting, and venipuncture.
- Perform BLS emergency care and manage environmental emergencies.
- Conduct daily equipment checks, calibrations, and submit repair tickets.
- Perform courtesy call-backs for patient follow-up.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- Demonstrated competency in EKG testing and venipuncture
- Knowledge of medical office systems and procedures
- Excellent time management and multitasking skills
- Strong written and verbal communication
- Social perceptiveness and service orientation
- Organizational and planning skills
- Proficiency in Microsoft Office and patient management software
Preferred Skills
- Knowledge of Electronic Medical Records (EMR)
- Experience with Point-of-Care Testing
- Proficiency in Microsoft Word and Excel
- Understanding of HIPAA compliance
Core Competencies
- Collaboration: Builds productive partnerships and aligns with shared goals.
- Innovation: Applies creativity and sound judgment to improve processes.
- Diversity & Inclusion: Fosters an inclusive environment and values diverse perspectives.
- Integrity: Upholds ethical standards and treats others with respect.
- Accountability: Takes initiative and ownership of responsibilities and outcomes.
What We Offer
- Career Advancement Opportunities in Center Operations and Clinical Education
- EMR Training
- Direct Mentorship from Providers and Market Leadership
- Competitive Compensation & Monthly Bonuses
- 5-Weeks Paid Time Off
- Comprehensive Benefits Package: Medical, dental, vision, short/long-term disability, life insurance, and 401(k) with employer match
Requirements
- High School Diploma or equivalent (required)
- 0–2+ years of Paramedic experience (3+ years preferred)
- Pediatric care experience (preferred)
- State Paramedic Certification (required upon hire)
- Basic Life Support (BLS) certification (required at time of hire)
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Other facts
About GoHealth Urgent Care
GoHealth partners with innovative and award-winning health systems to simplify and improve the way customers across the U.S. access high-quality healthcare for non-life-threatening conditions. Its on-demand care platform serves as the physical- and digital-front door to its 12 prominent health system partners and the communities they serve across 16 states, providing seamless access to care for more than 50% of Americans. GoHealth’s unique partnership model, consumer-centric approach and technology focus enables effortless, personalized, and connected on-demand care at nearly 400 co-branded neighborhood centers across the nation. Whenever follow-up treatment is needed, GoHealth’s connected care model provides customers with seamless same- and next-day access to robust networks of expert primary, specialty, and emergency care providers. GoHealth is committed to increasing access to quality care across the country, expanding inclusivity and removing barriers to wellness for all people.
What you'll do
- The Paramedic provides support to Medical Providers and patients through clinical and administrative tasks, including vital sign collection and assisting with in-office procedures. They also ensure a welcoming environment and maintain patient confidentiality.
Ready to join GoHealth Urgent Care?
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