It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Shift: Tuesday-Friday, either 8am-8pm or 10am-10pm
No weekends required.
Inova, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, are operating urgent care centers across Northern Virginia.
At Inova-GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!
Market-leading benefits include:
· Medical, Dental, Vision, 401k matching
· Employee assistance and wellness programs including a strong focus on promoting mental health
· Generous Paid time off
· Bonus: Up to $600/month
· Growth opportunities
The Medical Assistant assists in examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Draws and collects blood samples from patients and prepare specimens for laboratory analysis. Prepares treatment rooms for examination of patients.
Job Requirements
Education
· High School Diploma — required
· Graduate of a Medical Assisting Program — preferred
Work Experience
· 1 year of Medical Assistant experience — required
· Front Desk experience — preferred
· Basic Life Support (BLS) — required at time of hire
o Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA).
Certification Requirements
One of the following certifications is required for candidates with less than three years of Medical Assistant experience:
· CCMA – Certified Clinical Medical Assistant (NHA – National Healthcareer Association)
· CMA – Certified Medical Assistant (AAMA – American Association of Medical Assistants OR CHP- Certified Health Professionals)
· RMA – Registered Medical Assistant (AMT – American Medical Technologists OR AAH- American Allied Health OR ARMA- American Registry of medical Assistants)
· NCMA – National Certified Medical Assistant (NCCT – National Center for Competency Testing)
· NRCMA – Nationally Registered Certified Medical Assistant (NAHP – National Association for Health Professionals)
Certification Alternatives
In lieu of an approved MA certification, candidates may qualify with the following:
Experience-Based Pathway
· 3+ years of Medical Assistant work experience AND
· 1+ year of experience in a Hospital, Emergency Room, or Urgent Care setting
Note: Candidates hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
Alternative Credentials (accepted at time of hire)
· Graduate of an Accredited School of Nursing, LPN, or RN
· EMT – Emergency Medical Technician (National Registry of Emergency Medical Technicians)
· Paramedic (National Registry of Emergency Medical Technicians)
· CNA – Certified Nursing Assistant
Additional Requirements
· CPOE (Computerized Provider Order Entry) certification — must be obtained within two weeks of start date.
Essential Functions
· Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
· Process co-pays and schedule patient appointments for assigned center.
· Coordinate provider referrals to assigned Specialist.
· Answer patient questions regarding their care and keep them informed of their status.
· Inform technical staff of patient flow.
· Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
· Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.
· Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
· Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
· Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
· Responsible for maintenance of medical records and scanning charts to patient files.
· Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
· Ensure reception is well maintained
· Conduct courtesy call-backs for patient follow-up.
· Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
· Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
· All other duties as assigned.
Additional Knowledge, Skills and Abilities Required
· Basic Medical Assistant duties
· Ability to type quickly, basic computer knowledge
· Proficient in Microsoft Word and Excel
· Detail oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals
· Exceptional written and verbal communication skills
· Able to interact and treat all persons with fairness, respect and sensitivity to cultural/social difference
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Note: This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform
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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
GoHealth partners with innovative and award-winning health systems to simplify and improve the way customers across the U.S. access high-quality healthcare for non-life-threatening conditions. Its on-demand care platform serves as the physical- and digital-front door to its 12 prominent health system partners and the communities they serve across 16 states, providing seamless access to care for more than 50% of Americans. GoHealth’s unique partnership model, consumer-centric approach and technology focus enables effortless, personalized, and connected on-demand care at nearly 400 co-branded neighborhood centers across the nation. Whenever follow-up treatment is needed, GoHealth’s connected care model provides customers with seamless same- and next-day access to robust networks of expert primary, specialty, and emergency care providers. GoHealth is committed to increasing access to quality care across the country, expanding inclusivity and removing barriers to wellness for all people.
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