Guest Service Associate
full-time•Portland•$0k - $0k
About this role
Job Details
Job Location: PWM - Portland, ME 04102
Position Type: Full Time
Education Level: High School
Salary Range: $20.00 - $21.00 Hourly
Job Category: Sales
About Us
Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go Rentals has grown into a leading car rental service company with unrivaled knowledge, experience, and passion for aviation and hospitality. Today, Go Rentals continues to cater to the needs of Guests as well as aviation, travel, and hospitality professionals, with an extraordinary level of personalized service, beautifully maintained vehicles, and a dedicated team who go to heroic lengths to make the travel experience enjoyable, memorable, and convenient. We are proud to be the official Forbes Travel Guides, Elite Car Rental Provider.
Go Rentals wants to see our team grow, advance, and thrive. We cultivate a culture of curiosity and continual learning, starting with our proprietary in-house training for all new hires. We promote from within, and encourage our team members to actively engage with our partners, Guests, and peers as part of their career development. At Go Rentals, your personal growth matters just as much as your professional growth.
About You
If you live for luxury, Go Rentals is looking for you.
We seek a talented guest service associate who:
• Is hospitality minded & understands first-class service
• Is comfortable & professional with high-profile guests
• Is ready to learn, create, & collaborate with a fun team of people
• Is driven to experience life, loves to travel & appreciates the finer luxuries
• Is excited about limitless growth & earning opportunities
Due to our impeccable reputation we continue to experience exceptional growth! If you are looking for a long-lasting employer that can provide ample opportunities for advancement, excellent pay, and benefits, please come and build a career with us!
Full-Time Employee Company Benefits
• Medical
• Dental Low and Vision paid 100% by employer
• $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
• Employee Assistance Program
• Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
• Identity Theft Assistance Services
• Travel Assistance through Mutual of Omaha
• COVID19 Resources (telehealth, mental health benefits and testing)
• Pharmacy Discount Programs through CVS & Good RX
• Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
• 401(k) Retirement Program
• 2 Weeks accrued Vacation with cash out program after 1st year
• Generous Sick and Safe accrued time off program
• Paid Holidays
• Paid Birthday off
• Cell Phone Pay of $40.00 a Month for hourly employees
• $1,000.00 Referral Bonus Program for hourly employees
• Employee Discounts for Auto Rentals (Friends & Family)
• Employee Wholesale Auto Purchase Program
• Perks@Work Program Member Ship - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
• Commission Program
• Access to a full library of hundreds of online professional career training; from sales to software and nearly every-thing in between
Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, nation-al origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.
Qualifications
Basic Qualifications
• Must have a Valid Unrestricted Driver’s License
• Must have one to two years of driving experience and be insurable
• Must be 21 years of age or older (Not Montana or Hawaii)
• Experience in Sales and Customer Service
• Excellent Communication Skills
• Minimum of a high school diploma or GED equivalent
*Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.
Preferred Qualifications
• Experience in Aviation, Auto Rental, Guest Services, or Hospitality
• Willingness to travel for extended periods
• Smartphone/tablet/technology savvy
• College degree
*This job posting is only a representation of the position, not a full job description.
What you'll do
- The Guest Service Associate will provide exceptional service to guests, ensuring a high-touch experience. They will collaborate with team members and engage with guests to enhance their travel experience.
About GO RENTALS
Go Rentals is an elite car rental service company with a special emphasis on service. Go Rentals was founded in 1995 to meet a clear need for a high-touch, quality vehicle rental service for discerning business and leisure travelers. Since its launch, Go Rentals has grown into a leading rental service company with unrivaled knowledge, experience, and passion for aviation and hospitality. Today, Go Rentals continues to cater to the needs of Guests as well as aviation, travel, and hospitality professionals, with an extraordinary level of personalized service, beautifully maintained vehicles, and a dedicated team who go to heroic lengths to make the travel experience enjoyable, memorable, and convenient.
By fostering strong, meaningful relationships with clients and partners alike, Go Rentals has continued to expand its reach and reputation to airports, FBOs, world-class hotels and resorts nationwide. Go Rentals is committed to finding, training, and retaining the best talent in aviation, customer service, hospitality, and transportation, who share our company’s core values and passion for always putting the client first.
With locations in Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Kentucky, Maine, Massachusetts, Michigan, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, South Carolina, Tennessee, Texas, Utah, Pennsylvania, Virginia, Washington, Washington D.C., and Wyoming, and service to over 100 airports and various 5-star hotels, we are there when you need us.
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Frequently Asked Questions
What does GO RENTALS pay for a Guest Service Associate?
GO RENTALS offers a competitive compensation package for the Guest Service Associate role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Guest Service Associate do at GO RENTALS?
As a Guest Service Associate at GO RENTALS, you will: the Guest Service Associate will provide exceptional service to guests, ensuring a high-touch experience. They will collaborate with team members and engage with guests to enhance their travel experience..
Is the Guest Service Associate position at GO RENTALS remote?
The Guest Service Associate position at GO RENTALS is based in Portland, Maine, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Guest Service Associate position at GO RENTALS?
You can apply for the Guest Service Associate position at GO RENTALSdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.