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Benefit Specialist - Remote KY
full-time•Richmond
About this role
Join Our Growing Team as a Benefits Representative – No Experience Required!
Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you!
Position: Entry-Level Benefits Representative
We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit.
Responsibilities:
- Assist current clients via phone and online platforms with account inquiries and product guidance.
- Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility.
- Support clients through benefits enrollment, changes, and troubleshooting.
- Keep documentation and support resources up-to-date for both internal teams and clients.
- Help identify client needs and offer appropriate product solutions.
- Collaborate with internal teams to resolve issues and improve service delivery.
- Stay informed on industry trends, company updates, and benefit regulations.
Qualifications:
- Strong communication and active listening skills.
- A customer-first attitude and genuine desire to help others.
- Self-motivated with the ability to work independently and in a team setting.
- Detail-oriented and able to manage multiple priorities effectively.
- Basic computer skills, including comfort with tools like Zoom and CRM platforms.
- Flexible, coachable, and eager to learn and grow.
Preferred (but not required):
- High school diploma or equivalent (college degree a plus).
- Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you!
What We Offer:
- Comprehensive on-the-job training and mentorship.
- A supportive, inclusive work culture.
- Clear pathways for career advancement.
- The opportunity to make a positive impact every day.
Ready to Launch Your Career?
We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team as a Benefits Representative.
PLEASE RESPOND BACK BY EMAIL WITH YOUR RESUME ATTACHED TO BE CONSIDERED FOR THE POSITION.
***Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Richmond KY 40475
What you'll do
- The Benefits Representative will assist clients with inquiries regarding their benefits packages and provide guidance on enrollment and changes. They will also collaborate with internal teams to resolve issues and keep documentation updated.
About Globe Life AIL - McQuade Organization
Our organization has a long history and rich tradition of partnering with the labor community through national and local leaders, advocating for key issues and campaigns, and investing in a public policy agenda that reflects the core values of importance to all working people.
Ready to join Globe Life AIL - McQuade Organization?
Take the next step in your career journey
Frequently Asked Questions
What does a Benefit Specialist - Remote KY do at Globe Life AIL - McQuade Organization?
As a Benefit Specialist - Remote KY at Globe Life AIL - McQuade Organization, you will: the Benefits Representative will assist clients with inquiries regarding their benefits packages and provide guidance on enrollment and changes. They will also collaborate with internal teams to resolve issues and keep documentation updated..
Is the Benefit Specialist - Remote KY position at Globe Life AIL - McQuade Organization remote?
The Benefit Specialist - Remote KY position at Globe Life AIL - McQuade Organization is based in Richmond, Kentucky, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Benefit Specialist - Remote KY position at Globe Life AIL - McQuade Organization?
You can apply for the Benefit Specialist - Remote KY position at Globe Life AIL - McQuade Organizationdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.