Job Summary:

The Operations and Account Manager position is a critical role, responsible for ensuring that the day-to-day Account Manager responsibilities for the National Wholesale group are completed to the required commercial standard. This role executes and educates others to execute daily Account Manager duties in the most efficient manner possible and serves as the educational resource for most daily tasks. This role leverages experience and commercial knowledge to perform and provide coverage for critical operations, including but not limited to hedging, pricing and analytics. The Operations and Account Manager coordinates tasks and Account Management personnel and makes recommendations for improved workflow. This position also provided feedback and suggestions for improvements on existing systems utilized by Account Management, including CRM and ETRMS.

At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.  

The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value. 

Job Description:

• Oversees and drives strategies for Sugar and other internal process upgrades or changes that impact the National Wholesale business, this can be in a departmental or interdepartmental capacity.
• Manages operations for delivered business
• Manages physical volumes on high-risk floating cost, fixed price deals
• Manages the operations for all manual billing to minimize hedge exposure and keep risk within tolerance
• Interfaces with customers/haulers/internal groups to resolve issues
• Serves as the hub and training source of other account managers
• Administers nightly pricing and daily hedge operations as necessary for both Branded Wholesale and National Wholesale salespeople.
• Assists with the entering and managing of RA data related to price curves, purchase deals, sale deals, price notices, etc to maintain data integrity.

Additional Job Description:

• 5-7 years Industry Experience.
• Experience in a Commodity driven business.
• Relevant sales and customer relations experience.
• Proficiency in Microsoft Excel.
• Proactive approach to completing tasks and improving processes.
• Bachelor's Degree

Pay Range:

$89,700.00 - $134,600.00

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Our Commitments to You

• Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.

• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.

• The Road Ahead – We offer 401k and a match component!

• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

What to Expect From the Hiring Process

We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you. 

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match. 

Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.  

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.

*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.