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Central Office Enquiry Support - Giraffe Childcare, Adamstown, Lucan, Co. Dublin
full-time•Lucan
About this role
Role Overview
Busy Bees Nurseries is a large multinational group providing childcare services to parents across the world. Busy Bees Ireland currently comprises of two Childcare groups, Giraffe Childcare & Park Academy Childcare.
Based in our Central Support Office in Adamstown, Lucan, Co. Dublin the role of Central Office Enquiry Support is an integral part of the sales teams across for both brands.
Reporting to the Sales Manager this person will have an exciting and rewarding role, in a result oriented and fast-paced environment.
Role Responsibilities
The main purpose of the role is to support the Sales Teams with sales tasks, such as:
- Responding to incoming phone and email enquiries pro-actively and efficiently
- Achieve sales targets set
- Maintaining CRM system with accurate client information and note recording
- Knowledge of all Creche locations, services provided, fee structures and available childcare funding
- Ensure accurate booking process, deposit payment and effectively manage waiting lists
- Internal and external customer support
- Support the Sales Manager with reports, projects / ad-hoc requests
- General reception and administration duties
Required Qualifications
We are looking for someone who has previous work experience in the service industry and has worked in a sales, reception or administrative capacity for a minimum of 1 year.
- Excellent communication and customer service skills
- Strong attention to detail
- Excellent IT skills – particularly in MS Suite
- Ability to work both independently and as part of a team
- Discretion and Professionalism in all aspects of their work
- Ability to prioritise and organise work assignments
What you'll do
- The main purpose of the role is to support the Sales Teams with sales tasks, including responding to enquiries and maintaining the CRM system. The role also involves customer support and general administrative duties.
About Giraffe Childcare
Giraffe Childcare have 25 childcare centres located around the Greater Dublin area. Giraffe's goal is to provide the highest standard of childcare, delivered in our purpose-designed creches.
Giraffe provide full-time and part-time places for children from 3 months to 5 years. Each centre is newly built, purpose designed, and planned to ensure that children, staff and parents are provided with all they need and expect from a modern childcare service.
The children in our care are encouraged to learn through their direct experience, in a creche environment that is safe, stimulating and provides a sensible balance between a flexible and structured routine.
For more information visit our website www.giraffe.ie and our Facebook page.
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Frequently Asked Questions
What does a Central Office Enquiry Support - Giraffe Childcare, Adamstown, Lucan, Co. Dublin do at Giraffe Childcare?
As a Central Office Enquiry Support - Giraffe Childcare, Adamstown, Lucan, Co. Dublin at Giraffe Childcare, you will: the main purpose of the role is to support the Sales Teams with sales tasks, including responding to enquiries and maintaining the CRM system. The role also involves customer support and general administrative duties..
Is the Central Office Enquiry Support - Giraffe Childcare, Adamstown, Lucan, Co. Dublin position at Giraffe Childcare remote?
The Central Office Enquiry Support - Giraffe Childcare, Adamstown, Lucan, Co. Dublin position at Giraffe Childcare is based in Lucan, Leinster, Ireland. Contact the company through Clera for specific work arrangement details.
How do I apply for the Central Office Enquiry Support - Giraffe Childcare, Adamstown, Lucan, Co. Dublin position at Giraffe Childcare?
You can apply for the Central Office Enquiry Support - Giraffe Childcare, Adamstown, Lucan, Co. Dublin position at Giraffe Childcaredirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.